RSC Positions
Posted 10-3-2020
Resident Services Coordinator at Opportunity Communities. For more information, please find the job description here: https://www.oppcommunities.org/open-positions
Resident Services Coordinator at Opportunity Communities. For more information, please find the job description here: https://www.oppcommunities.org/open-positions
Posted 8-27-2020
The Mansfield Housing Authority is seeking a full-time (37.5 hour/week) Resident Service Coordinator/Administrative Assistant (RSC/AA) with social services and/or public housing experience. The RSC/AA is a dual-purpose position that 1. assists residents to improve their quality of life with the goals of aging in place and self-sufficiency. And 2. To provide office administrative assistance for the Mansfield Housing Authority’s state funded housing programs.
The RSC/AA will inform residents about service availability, how to apply for services and benefits, and other relevant issues. The RSC/AA helps build a sense of community among all residents living among all properties managed by the Housing Authority. The RSC/AA acts as a liaison between residents and Management, community-based agencies, and/or regional government entities (Social Security Administration, Dept. of Veteran’s Affairs, etc.); The position requires one to work with management staff, eldercare service providers, behavioral/mental health care, and medical care professionals to resolve issues together while keeping information confidential. The RSC/AA establishes links to community agencies and service providers, provides basic case management and referral services and monitors the ongoing provision of services from outside agencies. The RSC/AA will develop and coordinate resident programs for the Elderly, Non-Elderly disabled and families, handle resident compliance issues, provide resident referrals, provide crisis intervention to residents, and respond to resident complaint or incident reports. This integral position will foster a positive, active and collaborative relationship with residents, the Housing Authority Administration, local government, non-profit agencies, social service providers, hospitals, healthcare organizations, colleges/universities and representatives of the greater community. Reporting requirements will include a weekly progress report submitted to the Housing Administrator and the Executive Director. The RSC/AA will assist in the processing of applications, scheduling of appointments to assist the public through the completion of the application, will maintain the waitlists for all programs, and will process application for the determination of eligibility. It will be imperative to preserve and respect resident and applicant confidentiality. The RSC/AA develops and coordinates monthly resident programs- in collaboration with other staff and volunteers as necessary and will be responsible for the proper documentation that demonstrates participation levels in all programs and activities. This position reports directly to the Executive Director and will receive supervision from the Public Housing Coordinator as well as mentoring and guidance from the Housing Administrator.
A Bachelor’s Degree in Social Work/Human Services, Psychology, Gerontology, Developmental Disabilities or related field and/or 2-5 years’ equivalent work experience assisting residents to address mental health issues and/or other disabilities in a Senior Housing/Multi-Family housing environment, or a private, non-profit social service organization. Experience working with the elderly and/or disabled service delivery system. Incumbent should have experience in Public Housing or subsidized housing.
The ideal candidate has superior interpersonal skills, documentation and report writing experience, effective written and verbal communication skills, excellent organizational ability, the ability to work independently, mediation/conflict resolution experience. The ability to work patiently in an environment which can be challenging is crucial. The ability to handle emergency/crisis situations and work well under pressure with regards to complex and time sensitive issues. Must have a valid driver’s license and reliable vehicle to attend conferences, trainings, and meetings at other properties as required.
Salary range is $39,000.00-$43,000.00 plus a full benefits package. The position will remain open until filled. You may submit a resume with a letter of interest to the Mansfield Housing Authority, 22 Bicentennial Court, Mansfield, MA 02048 or by email sent to housingauthority@mansfieldhousing.com.
The Mansfield Housing Authority is seeking a full-time (37.5 hour/week) Resident Service Coordinator/Administrative Assistant (RSC/AA) with social services and/or public housing experience. The RSC/AA is a dual-purpose position that 1. assists residents to improve their quality of life with the goals of aging in place and self-sufficiency. And 2. To provide office administrative assistance for the Mansfield Housing Authority’s state funded housing programs.
The RSC/AA will inform residents about service availability, how to apply for services and benefits, and other relevant issues. The RSC/AA helps build a sense of community among all residents living among all properties managed by the Housing Authority. The RSC/AA acts as a liaison between residents and Management, community-based agencies, and/or regional government entities (Social Security Administration, Dept. of Veteran’s Affairs, etc.); The position requires one to work with management staff, eldercare service providers, behavioral/mental health care, and medical care professionals to resolve issues together while keeping information confidential. The RSC/AA establishes links to community agencies and service providers, provides basic case management and referral services and monitors the ongoing provision of services from outside agencies. The RSC/AA will develop and coordinate resident programs for the Elderly, Non-Elderly disabled and families, handle resident compliance issues, provide resident referrals, provide crisis intervention to residents, and respond to resident complaint or incident reports. This integral position will foster a positive, active and collaborative relationship with residents, the Housing Authority Administration, local government, non-profit agencies, social service providers, hospitals, healthcare organizations, colleges/universities and representatives of the greater community. Reporting requirements will include a weekly progress report submitted to the Housing Administrator and the Executive Director. The RSC/AA will assist in the processing of applications, scheduling of appointments to assist the public through the completion of the application, will maintain the waitlists for all programs, and will process application for the determination of eligibility. It will be imperative to preserve and respect resident and applicant confidentiality. The RSC/AA develops and coordinates monthly resident programs- in collaboration with other staff and volunteers as necessary and will be responsible for the proper documentation that demonstrates participation levels in all programs and activities. This position reports directly to the Executive Director and will receive supervision from the Public Housing Coordinator as well as mentoring and guidance from the Housing Administrator.
A Bachelor’s Degree in Social Work/Human Services, Psychology, Gerontology, Developmental Disabilities or related field and/or 2-5 years’ equivalent work experience assisting residents to address mental health issues and/or other disabilities in a Senior Housing/Multi-Family housing environment, or a private, non-profit social service organization. Experience working with the elderly and/or disabled service delivery system. Incumbent should have experience in Public Housing or subsidized housing.
The ideal candidate has superior interpersonal skills, documentation and report writing experience, effective written and verbal communication skills, excellent organizational ability, the ability to work independently, mediation/conflict resolution experience. The ability to work patiently in an environment which can be challenging is crucial. The ability to handle emergency/crisis situations and work well under pressure with regards to complex and time sensitive issues. Must have a valid driver’s license and reliable vehicle to attend conferences, trainings, and meetings at other properties as required.
Salary range is $39,000.00-$43,000.00 plus a full benefits package. The position will remain open until filled. You may submit a resume with a letter of interest to the Mansfield Housing Authority, 22 Bicentennial Court, Mansfield, MA 02048 or by email sent to housingauthority@mansfieldhousing.com.
RESIDENT SERVICE COORDINATOR
Mixed Community – Multi-Family and Elderly/Disabled
The Resident Service Coordinator (RSC) assists residents to maintain successful tenancies and improve their quality of life by providing a combination of information and referral to services along with useful and engaging onsite programming.
Mixed Community – Multi-Family and Elderly/Disabled
The Resident Service Coordinator (RSC) assists residents to maintain successful tenancies and improve their quality of life by providing a combination of information and referral to services along with useful and engaging onsite programming.
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Position Summary:
Supervision Received: Directly reports to the Property Manager. May receive some supervision from the Area Resident Services Manager (ARSM) and mentoring and guidance from a Senior Resident Service Coordinator (Sr. RSC).
Supervision Exercised: Supervises Assistant Resident Service Coordinator, if applicable. May supervise volunteers or interns.
Essential Functions of the Position: Any one position may not include all duties listed herein. Conversely, additional duties may be required that are specific to the individual site.
Education, Training and Experience:
Bachelor’s Degree in Social Work/Human Services, Psychology, Gerontology, Developmental Disabilities or related field and/or 3-5 years’ equivalent work experience assisting residents to address mental health issues, visual impairments and/or other disabilities in a Senior Housing/Multi-Family housing environment, or a private, non-profit social service organization. Experience working with the elderly and/or disabled service delivery system. Incumbent should have experience developing and implementing client or resident programs having a proven track record of networking and building partnerships.
Qualifications and Skills:
Knowledge and Abilities:
Incumbent should have related human services/social services experience possessing knowledge of the aging services network, aging processes, and eldercare service delivery system. Adequate knowledge of mental health issues, developmental disabilities, addictions, family issues, multicultural issues. Incumbent should be a self-starter with ability to work independently as well as work cooperatively with teams and resident committees. The ability to work patiently in an environment which can be challenging is crucial.
The ability to handle emergency/crisis situations and work well under pressure with regards to complex and time sensitive issues. Bilingual in English and dominant language of minority population in community i.e. Spanish, Cape Verdean, Haitian Creole, Mandarin Chinese, Russian, etc. is a plus.
Physical Capabilities: Ability to walk a ¼ mile without resting and ability to climb stairs.
Transportation: Must have a valid driver’s license and reliable vehicle to attend conferences,
trainings and meetings at other properties as required.
Work Schedule: Monday-Friday office hours. Evening and weekend hours may be required.
Beacon Communities LLC seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class.
- EDUCATOR – The RSC informs residents about service availability, how to apply for services and benefits, understanding consumer rights, and other relevant issues.
- COMMUNITY BUILDER – The RSC recognizes the impact of the social environment and the importance of developing a sense of community to improve on individuals’ health and well-being. The RSC helps build a sense of community among all residents living in the community.
- LIAISON – The RSC acts as a liaison between residents and Management, community-based agencies, and/or regional government entities (Social Security Administration, Dept. of Veteran’s Affairs, etc.); Resident Service Coordinators work with Management staff, eldercare service providers, behavioral/mental health care and medical care professionals to resolve issues together while keeping information confidential.
- SERVICE FACILITATOR – The RSC establishes links to community agencies and service providers, provides basic case management and referral services and monitors the ongoing provision of services from outside agencies.
- Program Development/Coordination
- Resident Compliance Issues
- Resident Referrals and Direct Assistance
- Assists in developing the Beacon Wellness Program at the property focusing on elderly/disabled residents. Coordinates Wellness Program components, including but not limited to: Fitness, Nutrition, Mental Health support, Meals Program, Home Healthcare, Cultural Arts programming, computer learning, socialization and other programming specific to the residential community.
- Assists in developing programming the addresses self-sufficiency issues such as Money Management, Parenting Skills/Support, Job Readiness and Youth Enrichment/After-School programming.
- Reports on programming in Yardi and other database formats.
- Assesses, counsels, recommends and/or resolves resident issues impacting resident’s personal life, health and well-being, and refers residents to suitable community services, resources and Entitlement Programs as appropriate.
- Acts as liaison with onsite clinic nurse (if applicable), local care providers and hospitals to ensure successful discharge from care facilities and return transition of residents to their apartments.
- Works cooperatively with residents and their families when planning for relocation to a nursing home or other long-term care facility if required.
- Documents all interactions regarding provision of assistance to residents in Yardi on a weekly basis.
- Provides crisis intervention to residents and responds to security incident reports.
- Addresses business critical functions impacting property’s net operating income (NOI) working directly with Property Manager to address and resolve lease compliance issues such as late rent, housekeeping, security, illegal activity, and unauthorized occupants.
- Resolves conflict and complex issues among residents, family members and neighbors.
- Processes Reasonable Accommodation requests for residents with disabilities.
- Participates in joint annual apartment inspections with Property Manager and/or Maintenance; follows up on any referrals from inspections such as housekeeping and hoarding issues, presence of unauthorized occupants, smoking in apt. etc.
- Builds a sense of community by providing programs that engage residents and promote socialization.
- Fosters a positive, active and collaborative relationship with residents, local government, non-profit agencies, social service providers, hospitals, healthcare organizations, colleges/universities and representatives of the greater community.
- Ensures that there is a current “Resident Resource Directory” for residents to access.
- Prepares Resident Services Quarterly Update Report and maintains documentation on services provided and issues addressed with residents.
- Assists Property Manager with preparation of Quality Assurance (QA) Review as required by HUD.
- Meets with the Resident Block/Building/Floor Captains, Neighborhood Watch representatives’ and/or community police liaison on monthly basis to review site issues and review reports about any concerning activity on the property.
- Collaborates with Resident /Tenant Council organizations to increase community participation, welcoming new residents to the property.
- Attends Property Management/RSC meetings and/or staff meetings as required.
- Enforces and adheres to company policies, rules and regulations.
- Preserves and respects resident and applicant confidentiality.
- Develops and coordinates monthly resident programs- in collaboration with other staff and volunteers as necessary.
- Ensures that Service Agreements and Certificates of Insurance (COI’s) are in place for provision of services and programming by outside providers and vendors.
- Collaborates with Connected Living-computer access program for seniors (i.e. monthly calls, integrating Connected Living with all wellness activities, monthly calendar, and surveys)
- Creates monthly calendar and property newsletter with input from PM and other staff as required.
- Provides documentation that demonstrates participation levels in all programs and activities.
- Evaluates program impact through use of pre- and post- surveys, testing and other methods as may be useful to the evaluation process.
Supervision Received: Directly reports to the Property Manager. May receive some supervision from the Area Resident Services Manager (ARSM) and mentoring and guidance from a Senior Resident Service Coordinator (Sr. RSC).
Supervision Exercised: Supervises Assistant Resident Service Coordinator, if applicable. May supervise volunteers or interns.
Essential Functions of the Position: Any one position may not include all duties listed herein. Conversely, additional duties may be required that are specific to the individual site.
Education, Training and Experience:
Bachelor’s Degree in Social Work/Human Services, Psychology, Gerontology, Developmental Disabilities or related field and/or 3-5 years’ equivalent work experience assisting residents to address mental health issues, visual impairments and/or other disabilities in a Senior Housing/Multi-Family housing environment, or a private, non-profit social service organization. Experience working with the elderly and/or disabled service delivery system. Incumbent should have experience developing and implementing client or resident programs having a proven track record of networking and building partnerships.
Qualifications and Skills:
- Superior interpersonal skills
- Documentation and report writing experience
- Effective written and verbal communication skills
- Superior organizational ability
- Ability to work independently
- Crisis intervention skills
- Mediation/Conflict resolution skills
Knowledge and Abilities:
Incumbent should have related human services/social services experience possessing knowledge of the aging services network, aging processes, and eldercare service delivery system. Adequate knowledge of mental health issues, developmental disabilities, addictions, family issues, multicultural issues. Incumbent should be a self-starter with ability to work independently as well as work cooperatively with teams and resident committees. The ability to work patiently in an environment which can be challenging is crucial.
The ability to handle emergency/crisis situations and work well under pressure with regards to complex and time sensitive issues. Bilingual in English and dominant language of minority population in community i.e. Spanish, Cape Verdean, Haitian Creole, Mandarin Chinese, Russian, etc. is a plus.
Physical Capabilities: Ability to walk a ¼ mile without resting and ability to climb stairs.
Transportation: Must have a valid driver’s license and reliable vehicle to attend conferences,
trainings and meetings at other properties as required.
Work Schedule: Monday-Friday office hours. Evening and weekend hours may be required.
Beacon Communities LLC seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class.
Posted July 9, 2020
Position Title: Resident Services Coordinator, Brighton Campus
Reports To: Director of Resident Services
__________________________________________________________________________________________
Job Description
BACKGROUND
2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse resident as they age; we partner with health care providers to identify innovative ways to support residents’ overall health and well-being; and we engage with the broader community through our Village Center program. We have four campuses in metropolitan Boston and plans for additional housing for older adults in the near future.
GENERAL SUMMARY
The Resident Services Coordinator provides individual residents and their families with support to access social services, assists in resolving tenancy problems and follows up on resident issues as determined by the Resident Services Director. This position includes development of contacts with service providers and agencies for resident referrals, participation in periodic resident assessments for identifying social, psychological, cognitive and physical capabilities, and participation in discharge planning for residents leaving hospital or rehab prior to returning to their residence.
ESSENTIAL JOB FUNCTIONS*
OTHER DUTIES AND RESPONSIBILITIES
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
SUPERVISORY RESPONSIBILITY
WORKING CONDITIONS/PHYSICAL DEMANDS
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
2Life Communities is an Equal Opportunity Employer. We are committed to inclusive excellence and strives to create the finest affordable housing in the world through the collaboration of diverse, talented individuals. We encourage women, people of color, and applicants from the LGBTQI+ community to apply.
Qualified candidates should forward a cover letter and resume to hr_jobs@2lifecommunities.org. For further information about 2Life Communities, see our website at www.2lifecommunities.org.
Position Title: Resident Services Coordinator, Brighton Campus
Reports To: Director of Resident Services
__________________________________________________________________________________________
Job Description
BACKGROUND
2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse resident as they age; we partner with health care providers to identify innovative ways to support residents’ overall health and well-being; and we engage with the broader community through our Village Center program. We have four campuses in metropolitan Boston and plans for additional housing for older adults in the near future.
GENERAL SUMMARY
The Resident Services Coordinator provides individual residents and their families with support to access social services, assists in resolving tenancy problems and follows up on resident issues as determined by the Resident Services Director. This position includes development of contacts with service providers and agencies for resident referrals, participation in periodic resident assessments for identifying social, psychological, cognitive and physical capabilities, and participation in discharge planning for residents leaving hospital or rehab prior to returning to their residence.
ESSENTIAL JOB FUNCTIONS*
- Works in conjunction with Resident Services Director and Resident Services Team to identify and meet residents’ needs:
- Conduct periodic (initial, quarterly, annual) assessments of residents’ social, psychological, cognitive and physical status and develop a plan to address needs.
- Participate in Housing and Health Care Integration Initiatives.
- Monitor the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
- Respond to resident emergency calls with other staff (during scheduled work hours).
- Educate, assist, and advise residents and their families of available services and resources, both within 2Live Communities and in the community.
- Advocate on behalf of residents for adequate, timely, and cost effective provision of services; meet with service providers as needed.
- Work with residents to resolve conflicts and engage supportive services as needed.
- Maintain communication with Resident Services Director, Resident Services Team and Site Staff to ensure understanding and consistency in staff-resident relationships.
- Act as a liaison between community agencies, service providers, and residents.
- Pursue avenues for additional services through private, local, state, and federal sources.
- Document and maintain confidential files of all significant contacts with residents, social service providers, medical providers and families; provide information to Resident Services Director as needed for HUD and other reporting, and update 2Life Communities database regularly.
- Coordinate care across medical providers for residents who request that support, and participate in discharge planning with residents, families and hospital or rehab team to ensure a safe transition back to home with necessary services in place.
- Assist residents in building informal and formal support networks among themselves and with community organizations.
- Collaborates with 2Life Communities Fitness/Wellness Director on falls prevention and similar initiatives.
OTHER DUTIES AND RESPONSIBILITIES
- Work in conjunction with Resident Services Director and Resident Services Team on 2Life Communities initiatives, including but not limited to care coordination, housing and health care integration, logic models, and database implementation.
- Assist and support Group Services Coordinator with resident programs as needed.
- Support staff and/or residents at other 2Life Communities locations with issues requiring clinical expertise on an as needed basis.
- Other duties as assigned by the Director of Resident Services.
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
- Masters or Baccalaureate Degree, with concentration in Social Work, Gerontology, or other related fields. MSW/LCSW preferred.
- Resident Services Coordinator Certification or willingness to attain this within the first year of employment.
- Excellent problem solving skills.
- Excellent verbal and written communication skills.
- Expertise in working with older adults, understanding of healthy aging process and dementia. Experience working with older adults in senior living or human services organization preferred.
- Must enjoy working with older adults, and demonstrate an understanding of and interest in working with multi-cultural groups.
- High level of computer literacy, including Microsoft Office products, database software, interface with visual and audio equipment and internet.
- Collaborative work style; ability to work independently and as part of a team.
- Bilingual required: Written and verbal English, Cantonese and Mandarin
SUPERVISORY RESPONSIBILITY
- None
WORKING CONDITIONS/PHYSICAL DEMANDS
- Normal office environment.
- Ability to walk throughout the building.
- Schedule based on the needs of the organization
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
2Life Communities is an Equal Opportunity Employer. We are committed to inclusive excellence and strives to create the finest affordable housing in the world through the collaboration of diverse, talented individuals. We encourage women, people of color, and applicants from the LGBTQI+ community to apply.
Qualified candidates should forward a cover letter and resume to hr_jobs@2lifecommunities.org. For further information about 2Life Communities, see our website at www.2lifecommunities.org.
Posted 5-5-2020
The Webster Housing Authority employs a Resident Services Coordinator (RSC) for its 72-unit state-aided housing program at Golden Heights I serving both elderly and disabled residents. This is a three- year grant-funded position with the possibility of expansion through federal funding.
It’s the responsibility of the RSC to ensure that the needs of the residents are balanced with priorities and standards of the housing authority by collaborating with WHA staff and others in the community. The RSC will assess the needs of residents: identify programs, opportunities and services that will benefit the need of the population served. The RSC is required to maintain and report data. Successful candidate must retain a valid driver’s license as this position requires travel throughout the service area along with periodic trainings.
A combination of education and experience that encompasses knowledge of community resources and service agencies is required. An ability to work with and motivate a diverse resident population in a non-traditional human services setting is also highly desirable. The successful candidate will have excellent written and verbal skills, the ability to maintain reporting requirements, and computer experience in Microsoft Office products. Qualified candidates are expected to have an Associates or Bachelor’s degree in a related field, Social Services, or a minimum of two years’ experience in social service programs, preferably residential.
This part-time position requires 18 hours per week offering a salary commensurate with experience up to $30,000/year. A complete job description is available upon request from the email below. Please submit a resume along with letter of interest to Webster Housing Authority 10 Golden Heights Webster, MA 01570 Attn: Executive Director or via email to paula.wha@onecommail.com. WHA is an equal opportunity employer.
The Webster Housing Authority employs a Resident Services Coordinator (RSC) for its 72-unit state-aided housing program at Golden Heights I serving both elderly and disabled residents. This is a three- year grant-funded position with the possibility of expansion through federal funding.
It’s the responsibility of the RSC to ensure that the needs of the residents are balanced with priorities and standards of the housing authority by collaborating with WHA staff and others in the community. The RSC will assess the needs of residents: identify programs, opportunities and services that will benefit the need of the population served. The RSC is required to maintain and report data. Successful candidate must retain a valid driver’s license as this position requires travel throughout the service area along with periodic trainings.
A combination of education and experience that encompasses knowledge of community resources and service agencies is required. An ability to work with and motivate a diverse resident population in a non-traditional human services setting is also highly desirable. The successful candidate will have excellent written and verbal skills, the ability to maintain reporting requirements, and computer experience in Microsoft Office products. Qualified candidates are expected to have an Associates or Bachelor’s degree in a related field, Social Services, or a minimum of two years’ experience in social service programs, preferably residential.
This part-time position requires 18 hours per week offering a salary commensurate with experience up to $30,000/year. A complete job description is available upon request from the email below. Please submit a resume along with letter of interest to Webster Housing Authority 10 Golden Heights Webster, MA 01570 Attn: Executive Director or via email to paula.wha@onecommail.com. WHA is an equal opportunity employer.
Posted June 2, 2020
The Schochet Companies are Hiring!
The Schochet Companies is a full-service real estate development and management company seeking an experienced Resident Service Coordinator (RSC) for Fresh Pond Apartments, Cambridge. The right candidate should share our goal in making a difference in our residents’ lives and improving their quality of life. The position will be responsible for connecting residents with needed services, sponsoring education & wellness programs and working closely with the management team in providing an environment where the resident of our community thrives.
The RSC will connect residents to services through intake, education (services available and application procedures) and referrals to service providers in the general community. These services may include, but are not limited to, home health aides, financial assistance, counseling (mental health and substance abuse), job search/training, general education and food assistance.
The RSC will establish and maintain on-site wellness programs and relationships with agencies and service providers in the community who provide direct services to residents. The RSC will work with the property manager and maintenance team to assist residents in crisis situations or difficult situations. In addition, the RSC will serve as a liaison between residents and property management staff.
The Resident Service Coordinator maintains resident confidentiality and complies with a strict code of ethics. The RSC is expected to produces clearly written files, reports, emails and newsletters. A BS in Social Work or significant work-related experience is a must.
Competitive salary & excellent benefits! Interested and qualified candidates please submit resume to: jobs@schochet.com or fax 617-830-0373. Pre-employment background check & drug test required. EOE
For more information please call Robin @ 617-398-5144
www.schochet.com
The Schochet Companies has an AMO designation (Accredited Management Organization) awarded by the Institute of Real Estate Management.
The Schochet Companies are Hiring!
The Schochet Companies is a full-service real estate development and management company seeking an experienced Resident Service Coordinator (RSC) for Fresh Pond Apartments, Cambridge. The right candidate should share our goal in making a difference in our residents’ lives and improving their quality of life. The position will be responsible for connecting residents with needed services, sponsoring education & wellness programs and working closely with the management team in providing an environment where the resident of our community thrives.
The RSC will connect residents to services through intake, education (services available and application procedures) and referrals to service providers in the general community. These services may include, but are not limited to, home health aides, financial assistance, counseling (mental health and substance abuse), job search/training, general education and food assistance.
The RSC will establish and maintain on-site wellness programs and relationships with agencies and service providers in the community who provide direct services to residents. The RSC will work with the property manager and maintenance team to assist residents in crisis situations or difficult situations. In addition, the RSC will serve as a liaison between residents and property management staff.
The Resident Service Coordinator maintains resident confidentiality and complies with a strict code of ethics. The RSC is expected to produces clearly written files, reports, emails and newsletters. A BS in Social Work or significant work-related experience is a must.
Competitive salary & excellent benefits! Interested and qualified candidates please submit resume to: jobs@schochet.com or fax 617-830-0373. Pre-employment background check & drug test required. EOE
For more information please call Robin @ 617-398-5144
www.schochet.com
The Schochet Companies has an AMO designation (Accredited Management Organization) awarded by the Institute of Real Estate Management.
Donna Coyle
Email: dcoyle@oconnells.com
Email: dcoyle@oconnells.com
Please check back here for positions!
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