RSC Positions
Posted July 9, 2020
Position Title: Resident Services Coordinator, Brighton Campus
Reports To: Director of Resident Services
__________________________________________________________________________________________
Job Description
BACKGROUND
2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse resident as they age; we partner with health care providers to identify innovative ways to support residents’ overall health and well-being; and we engage with the broader community through our Village Center program. We have four campuses in metropolitan Boston and plans for additional housing for older adults in the near future.
GENERAL SUMMARY
The Resident Services Coordinator provides individual residents and their families with support to access social services, assists in resolving tenancy problems and follows up on resident issues as determined by the Resident Services Director. This position includes development of contacts with service providers and agencies for resident referrals, participation in periodic resident assessments for identifying social, psychological, cognitive and physical capabilities, and participation in discharge planning for residents leaving hospital or rehab prior to returning to their residence.
ESSENTIAL JOB FUNCTIONS*
OTHER DUTIES AND RESPONSIBILITIES
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
SUPERVISORY RESPONSIBILITY
WORKING CONDITIONS/PHYSICAL DEMANDS
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
2Life Communities is an Equal Opportunity Employer. We are committed to inclusive excellence and strives to create the finest affordable housing in the world through the collaboration of diverse, talented individuals. We encourage women, people of color, and applicants from the LGBTQI+ community to apply.
Qualified candidates should forward a cover letter and resume to hr_jobs@2lifecommunities.org. For further information about 2Life Communities, see our website at www.2lifecommunities.org.
Position Title: Resident Services Coordinator, Brighton Campus
Reports To: Director of Resident Services
__________________________________________________________________________________________
Job Description
BACKGROUND
2Life Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse resident as they age; we partner with health care providers to identify innovative ways to support residents’ overall health and well-being; and we engage with the broader community through our Village Center program. We have four campuses in metropolitan Boston and plans for additional housing for older adults in the near future.
GENERAL SUMMARY
The Resident Services Coordinator provides individual residents and their families with support to access social services, assists in resolving tenancy problems and follows up on resident issues as determined by the Resident Services Director. This position includes development of contacts with service providers and agencies for resident referrals, participation in periodic resident assessments for identifying social, psychological, cognitive and physical capabilities, and participation in discharge planning for residents leaving hospital or rehab prior to returning to their residence.
ESSENTIAL JOB FUNCTIONS*
- Works in conjunction with Resident Services Director and Resident Services Team to identify and meet residents’ needs:
- Conduct periodic (initial, quarterly, annual) assessments of residents’ social, psychological, cognitive and physical status and develop a plan to address needs.
- Participate in Housing and Health Care Integration Initiatives.
- Monitor the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
- Respond to resident emergency calls with other staff (during scheduled work hours).
- Educate, assist, and advise residents and their families of available services and resources, both within 2Live Communities and in the community.
- Advocate on behalf of residents for adequate, timely, and cost effective provision of services; meet with service providers as needed.
- Work with residents to resolve conflicts and engage supportive services as needed.
- Maintain communication with Resident Services Director, Resident Services Team and Site Staff to ensure understanding and consistency in staff-resident relationships.
- Act as a liaison between community agencies, service providers, and residents.
- Pursue avenues for additional services through private, local, state, and federal sources.
- Document and maintain confidential files of all significant contacts with residents, social service providers, medical providers and families; provide information to Resident Services Director as needed for HUD and other reporting, and update 2Life Communities database regularly.
- Coordinate care across medical providers for residents who request that support, and participate in discharge planning with residents, families and hospital or rehab team to ensure a safe transition back to home with necessary services in place.
- Assist residents in building informal and formal support networks among themselves and with community organizations.
- Collaborates with 2Life Communities Fitness/Wellness Director on falls prevention and similar initiatives.
OTHER DUTIES AND RESPONSIBILITIES
- Work in conjunction with Resident Services Director and Resident Services Team on 2Life Communities initiatives, including but not limited to care coordination, housing and health care integration, logic models, and database implementation.
- Assist and support Group Services Coordinator with resident programs as needed.
- Support staff and/or residents at other 2Life Communities locations with issues requiring clinical expertise on an as needed basis.
- Other duties as assigned by the Director of Resident Services.
PREPARATION, KNOWLEDGE, SKILLS & ABILITIES
- Masters or Baccalaureate Degree, with concentration in Social Work, Gerontology, or other related fields. MSW/LCSW preferred.
- Resident Services Coordinator Certification or willingness to attain this within the first year of employment.
- Excellent problem solving skills.
- Excellent verbal and written communication skills.
- Expertise in working with older adults, understanding of healthy aging process and dementia. Experience working with older adults in senior living or human services organization preferred.
- Must enjoy working with older adults, and demonstrate an understanding of and interest in working with multi-cultural groups.
- High level of computer literacy, including Microsoft Office products, database software, interface with visual and audio equipment and internet.
- Collaborative work style; ability to work independently and as part of a team.
- Bilingual required: Written and verbal English, Cantonese and Mandarin
SUPERVISORY RESPONSIBILITY
- None
WORKING CONDITIONS/PHYSICAL DEMANDS
- Normal office environment.
- Ability to walk throughout the building.
- Schedule based on the needs of the organization
The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.
*External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
2Life Communities is an Equal Opportunity Employer. We are committed to inclusive excellence and strives to create the finest affordable housing in the world through the collaboration of diverse, talented individuals. We encourage women, people of color, and applicants from the LGBTQI+ community to apply.
Qualified candidates should forward a cover letter and resume to hr_jobs@2lifecommunities.org. For further information about 2Life Communities, see our website at www.2lifecommunities.org.
Posted July 8, 2020
The Sudbury Housing Authority (SHA) is seeking a Resident Service Coordinator (RSC) for its state-aided housing program, serving both elderly and non-elderly residents. This is a three-year grant-funded position with the possibility and expectation of extension.
It is the responsibility of the RSC to ensure that the needs of residents are balanced with the priorities and standards of the housing authority by collaborating with both SHA staff and service providers/community partners. The RSC will assess the needs of residents, identifying beneficial programs, opportunities and/or services. The RSC is required to maintain records, as well as assess and report outcome data. The successful candidate must possess a valid driver’s license, proficiency with Microsoft Office products, and pass a criminal background check.
Education and professional work experience in social work, human services, psychology or counseling is required, as is knowledge of local resource agencies and providers. The successful candidate will have excellent written and verbal skills and a willingness to participate in educational forums with professional peers. Public-sector work experience and familiarity with public housing regulations would be value-added.
This part-time position requires 18 hours per week, flexibly scheduled, with a salary commensurate with experience. A complete job description is available at the following link: https://sudbury.ma.us/housingauthority/. Please submit a resume and letter of interest, preferably by email to director@sudburyha.org, or alternatively, by FAX to 978-443-5113 or regular post to 55 Hudson Road, Sudbury, MA 01776. Equal Opportunity Employer.
The Sudbury Housing Authority (SHA) is seeking a Resident Service Coordinator (RSC) for its state-aided housing program, serving both elderly and non-elderly residents. This is a three-year grant-funded position with the possibility and expectation of extension.
It is the responsibility of the RSC to ensure that the needs of residents are balanced with the priorities and standards of the housing authority by collaborating with both SHA staff and service providers/community partners. The RSC will assess the needs of residents, identifying beneficial programs, opportunities and/or services. The RSC is required to maintain records, as well as assess and report outcome data. The successful candidate must possess a valid driver’s license, proficiency with Microsoft Office products, and pass a criminal background check.
Education and professional work experience in social work, human services, psychology or counseling is required, as is knowledge of local resource agencies and providers. The successful candidate will have excellent written and verbal skills and a willingness to participate in educational forums with professional peers. Public-sector work experience and familiarity with public housing regulations would be value-added.
This part-time position requires 18 hours per week, flexibly scheduled, with a salary commensurate with experience. A complete job description is available at the following link: https://sudbury.ma.us/housingauthority/. Please submit a resume and letter of interest, preferably by email to director@sudburyha.org, or alternatively, by FAX to 978-443-5113 or regular post to 55 Hudson Road, Sudbury, MA 01776. Equal Opportunity Employer.
Posted 5-5-2020
The Webster Housing Authority employs a Resident Services Coordinator (RSC) for its 72-unit state-aided housing program at Golden Heights I serving both elderly and disabled residents. This is a three- year grant-funded position with the possibility of expansion through federal funding.
It’s the responsibility of the RSC to ensure that the needs of the residents are balanced with priorities and standards of the housing authority by collaborating with WHA staff and others in the community. The RSC will assess the needs of residents: identify programs, opportunities and services that will benefit the need of the population served. The RSC is required to maintain and report data. Successful candidate must retain a valid driver’s license as this position requires travel throughout the service area along with periodic trainings.
A combination of education and experience that encompasses knowledge of community resources and service agencies is required. An ability to work with and motivate a diverse resident population in a non-traditional human services setting is also highly desirable. The successful candidate will have excellent written and verbal skills, the ability to maintain reporting requirements, and computer experience in Microsoft Office products. Qualified candidates are expected to have an Associates or Bachelor’s degree in a related field, Social Services, or a minimum of two years’ experience in social service programs, preferably residential.
This part-time position requires 18 hours per week offering a salary commensurate with experience up to $30,000/year. A complete job description is available upon request from the email below. Please submit a resume along with letter of interest to Webster Housing Authority 10 Golden Heights Webster, MA 01570 Attn: Executive Director or via email to paula.wha@onecommail.com. WHA is an equal opportunity employer.
The Webster Housing Authority employs a Resident Services Coordinator (RSC) for its 72-unit state-aided housing program at Golden Heights I serving both elderly and disabled residents. This is a three- year grant-funded position with the possibility of expansion through federal funding.
It’s the responsibility of the RSC to ensure that the needs of the residents are balanced with priorities and standards of the housing authority by collaborating with WHA staff and others in the community. The RSC will assess the needs of residents: identify programs, opportunities and services that will benefit the need of the population served. The RSC is required to maintain and report data. Successful candidate must retain a valid driver’s license as this position requires travel throughout the service area along with periodic trainings.
A combination of education and experience that encompasses knowledge of community resources and service agencies is required. An ability to work with and motivate a diverse resident population in a non-traditional human services setting is also highly desirable. The successful candidate will have excellent written and verbal skills, the ability to maintain reporting requirements, and computer experience in Microsoft Office products. Qualified candidates are expected to have an Associates or Bachelor’s degree in a related field, Social Services, or a minimum of two years’ experience in social service programs, preferably residential.
This part-time position requires 18 hours per week offering a salary commensurate with experience up to $30,000/year. A complete job description is available upon request from the email below. Please submit a resume along with letter of interest to Webster Housing Authority 10 Golden Heights Webster, MA 01570 Attn: Executive Director or via email to paula.wha@onecommail.com. WHA is an equal opportunity employer.
Posted June 2, 2020
The Schochet Companies are Hiring!
The Schochet Companies is a full-service real estate development and management company seeking an experienced Resident Service Coordinator (RSC) for Fresh Pond Apartments, Cambridge. The right candidate should share our goal in making a difference in our residents’ lives and improving their quality of life. The position will be responsible for connecting residents with needed services, sponsoring education & wellness programs and working closely with the management team in providing an environment where the resident of our community thrives.
The RSC will connect residents to services through intake, education (services available and application procedures) and referrals to service providers in the general community. These services may include, but are not limited to, home health aides, financial assistance, counseling (mental health and substance abuse), job search/training, general education and food assistance.
The RSC will establish and maintain on-site wellness programs and relationships with agencies and service providers in the community who provide direct services to residents. The RSC will work with the property manager and maintenance team to assist residents in crisis situations or difficult situations. In addition, the RSC will serve as a liaison between residents and property management staff.
The Resident Service Coordinator maintains resident confidentiality and complies with a strict code of ethics. The RSC is expected to produces clearly written files, reports, emails and newsletters. A BS in Social Work or significant work-related experience is a must.
Competitive salary & excellent benefits! Interested and qualified candidates please submit resume to: jobs@schochet.com or fax 617-830-0373. Pre-employment background check & drug test required. EOE
For more information please call Robin @ 617-398-5144
www.schochet.com
The Schochet Companies has an AMO designation (Accredited Management Organization) awarded by the Institute of Real Estate Management.
The Schochet Companies are Hiring!
The Schochet Companies is a full-service real estate development and management company seeking an experienced Resident Service Coordinator (RSC) for Fresh Pond Apartments, Cambridge. The right candidate should share our goal in making a difference in our residents’ lives and improving their quality of life. The position will be responsible for connecting residents with needed services, sponsoring education & wellness programs and working closely with the management team in providing an environment where the resident of our community thrives.
The RSC will connect residents to services through intake, education (services available and application procedures) and referrals to service providers in the general community. These services may include, but are not limited to, home health aides, financial assistance, counseling (mental health and substance abuse), job search/training, general education and food assistance.
The RSC will establish and maintain on-site wellness programs and relationships with agencies and service providers in the community who provide direct services to residents. The RSC will work with the property manager and maintenance team to assist residents in crisis situations or difficult situations. In addition, the RSC will serve as a liaison between residents and property management staff.
The Resident Service Coordinator maintains resident confidentiality and complies with a strict code of ethics. The RSC is expected to produces clearly written files, reports, emails and newsletters. A BS in Social Work or significant work-related experience is a must.
Competitive salary & excellent benefits! Interested and qualified candidates please submit resume to: jobs@schochet.com or fax 617-830-0373. Pre-employment background check & drug test required. EOE
For more information please call Robin @ 617-398-5144
www.schochet.com
The Schochet Companies has an AMO designation (Accredited Management Organization) awarded by the Institute of Real Estate Management.
Donna Coyle
Email: dcoyle@oconnells.com
Email: dcoyle@oconnells.com
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