Posted September 14, 2026
Schochet is seeking a full-time Resident Services Coordinator to join our team at Seabury Heights in Worcester, MA.
Do you want to make a meaningful difference in the lives of older adults living in affordable housing? Are you passionate about connecting people to services, building community partnerships, and creating engaging programs? If so, we’d love to hear from you.
Schochet is a full-service real estate development and management company dedicated to providing enriched housing alongside strong resident support services. Our team of 20 Resident Services Coordinators plays a vital role in supporting residents and enhancing the quality of life across our properties.
Duties/skills include, but not limited to:
Team player with a BS in Social Work or 2-3 years’ experience in social services delivery with older adults. Must have valid driver’s license and own transportation to travel between properties, attend meetings and conferences when needed.
Why Schochet?
For more than 50 years, Schochet has built a culture centered on professional growth, collaboration, and long-term employee relationships. You'll join a team of experienced professionals who are passionate about developing and preserving quality housing and strengthening the communities we serve.
We offer a comprehensive benefits package from day one, including:
Health • Dental • 401(k) • 3 weeks of vacation accrued • 12 paid holidays • 5 sick days • 3 personal days • Additional employee perks
Ready to Make a Difference?
Please submit your resume to [email protected]. For more information, contact Robin at 617-398-5144 or visit Schochet.
Pre-employment background screening and drug testing are required. Schochet is an Equal Opportunity Employer.
Schochet is seeking a full-time Resident Services Coordinator to join our team at Seabury Heights in Worcester, MA.
Do you want to make a meaningful difference in the lives of older adults living in affordable housing? Are you passionate about connecting people to services, building community partnerships, and creating engaging programs? If so, we’d love to hear from you.
Schochet is a full-service real estate development and management company dedicated to providing enriched housing alongside strong resident support services. Our team of 20 Resident Services Coordinators plays a vital role in supporting residents and enhancing the quality of life across our properties.
Duties/skills include, but not limited to:
- As a member of the Property Management team, the RSC works collaboratively with property staff, residents, volunteers and community partners.
- Connecting our residents to services, resources and support is a primary duty of the RSC. This includes assessments, education, referrals to service providers, and ongoing monitoring of support. Some examples of service topics include resources to help older adults age in place, rental assistance, benefits and entitlements, food assistance and mental health.
- The RSC establishes onsite wellness programs and events through relationships with community partners and/or utilizing the RSC programming budget. Topics can range from having celebrations that prevent isolation and build community to lectures on health topics and general wellbeing, such as fraud prevention or computer classes.
- Advocate, organize, problem-solve to obtain results for residents.
- Establish relationships with community agencies and service providers who will provide direct services to residents.
Team player with a BS in Social Work or 2-3 years’ experience in social services delivery with older adults. Must have valid driver’s license and own transportation to travel between properties, attend meetings and conferences when needed.
Why Schochet?
For more than 50 years, Schochet has built a culture centered on professional growth, collaboration, and long-term employee relationships. You'll join a team of experienced professionals who are passionate about developing and preserving quality housing and strengthening the communities we serve.
We offer a comprehensive benefits package from day one, including:
Health • Dental • 401(k) • 3 weeks of vacation accrued • 12 paid holidays • 5 sick days • 3 personal days • Additional employee perks
Ready to Make a Difference?
Please submit your resume to [email protected]. For more information, contact Robin at 617-398-5144 or visit Schochet.
Pre-employment background screening and drug testing are required. Schochet is an Equal Opportunity Employer.
Posted September 14, 2026
Schochet is currently seeking a Resident Services Coordinator for 2 apartment communities in Rhode Island.
Do you want to make a difference in the lives of Seniors and Families in affordable/low-income housing?
Can you work one-on-one with our residents to identify needs and coordinate services? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and promote well-being? We have an incredible job opportunity for YOU!
We are currently accepting resumes for a Resident Services Coordinator for multiple apartment communities of independent living located in North Kingstown and Newport, Rhode Island.
D uties/Skills include but are not limited to:
Team player with a BS in Social Work or related field required. Experience with senior citizens & people with disabilities is required. Must have valid driver’s license and own transportation to travel between properties, attend meetings and conferences when needed. Your schedule will be 3 days in North Kingstown and 2 days in Newport.
Why Schochet?
For more than 50 years, Schochet has built a culture centered on professional growth, collaboration, and long-term employee relationships. You'll join a team of experienced professionals who are passionate about developing and preserving quality housing and strengthening the communities we serve.
We offer a comprehensive benefits package from day one, including:
Health • Dental • 401(k) • 3 weeks of vacation accrued • 12 paid holidays • 5 sick days • 3 personal days • Additional employee perks
Ready to Make a Difference?
Please submit your resume to [email protected]. For more information, contact Robin at 617-398-5144 or visit Schochet.
Pre-employment background screening and drug testing are required. Schochet is an Equal Opportunity Employer.
Schochet is currently seeking a Resident Services Coordinator for 2 apartment communities in Rhode Island.
Do you want to make a difference in the lives of Seniors and Families in affordable/low-income housing?
Can you work one-on-one with our residents to identify needs and coordinate services? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and promote well-being? We have an incredible job opportunity for YOU!
We are currently accepting resumes for a Resident Services Coordinator for multiple apartment communities of independent living located in North Kingstown and Newport, Rhode Island.
D uties/Skills include but are not limited to:
- The RSC works as a team alongside the resident services staff, property management team, residents, volunteers, and community partners.
- Connecting our residents to services is a primary duty of the RSC. This includes assessments, intake, and referrals to service providers in the general community. Examples of service topics include home management support, financial assistance, mental health, access to public benefits, and food assistance.
- As a member of the property management team, the RSC follows up on referrals from other staff regarding resident issues and concerns. Staff referrals to the RSC often focus on challenges related to aging in place, support for maintaining housing, conflict resolution, communication, and emergency support.
- The RSC establishes on-site wellness programs and events through relationships with community partners and/or by utilizing the RSC programming budget. Topics can range from celebrations that prevent isolation and build community to lectures on health and general well-being, such as fraud prevention or computer classes..
Team player with a BS in Social Work or related field required. Experience with senior citizens & people with disabilities is required. Must have valid driver’s license and own transportation to travel between properties, attend meetings and conferences when needed. Your schedule will be 3 days in North Kingstown and 2 days in Newport.
Why Schochet?
For more than 50 years, Schochet has built a culture centered on professional growth, collaboration, and long-term employee relationships. You'll join a team of experienced professionals who are passionate about developing and preserving quality housing and strengthening the communities we serve.
We offer a comprehensive benefits package from day one, including:
Health • Dental • 401(k) • 3 weeks of vacation accrued • 12 paid holidays • 5 sick days • 3 personal days • Additional employee perks
Ready to Make a Difference?
Please submit your resume to [email protected]. For more information, contact Robin at 617-398-5144 or visit Schochet.
Pre-employment background screening and drug testing are required. Schochet is an Equal Opportunity Employer.
Posted September 14, 2026
Assistant Director of Resident Services
At Schochet, we believe housing is the foundation for stability and connection. As we continue to grow the impact of our Resident Services program across our communities, we are seeking a compassionate, collaborative, and experienced Assistant Director of Resident Services to help strengthen our team and advance our mission of creating places that residents are proud to call home.
The Assistant Director of Resident Services plays a critical, hands-on role in delivering high-quality Resident Services across the Schochet portfolio. This position focuses on property-level execution, including fill-in coverage, case assistance, training, and day-to-day operational support of RSCs.
Key Responsibilities
Qualifications
For more than 50 years, Schochet has built a culture centered on professional growth, collaboration, and long-term employee relationships. You'll join a team of experienced professionals who are passionate about developing and preserving quality housing and strengthening the communities we serve.
We offer a comprehensive benefits package from day one, including:
Health • Dental • 401(k) • 3 weeks of vacation accrued • 12 paid holidays • 5 sick days • 3 personal days • Additional employee perks
Ready to Make a Difference?
Please submit your resume to [email protected].
For more information, contact Robin at 617-398-5144 or visit Schochet.
Pre-employment background screening and drug testing are required. Schochet is an Equal Opportunity Employer.
Assistant Director of Resident Services
At Schochet, we believe housing is the foundation for stability and connection. As we continue to grow the impact of our Resident Services program across our communities, we are seeking a compassionate, collaborative, and experienced Assistant Director of Resident Services to help strengthen our team and advance our mission of creating places that residents are proud to call home.
The Assistant Director of Resident Services plays a critical, hands-on role in delivering high-quality Resident Services across the Schochet portfolio. This position focuses on property-level execution, including fill-in coverage, case assistance, training, and day-to-day operational support of RSCs.
Key Responsibilities
- Assist with complex resident cases, including tenancy stabilization, crisis response, and service coordination.
- Provide coverage during RSC vacancies, leaves, and transitions.
- Support RSCs with case management, intake, referrals, documentation, and problem-solving.
- Train and mentor RSCs and model effective resident engagement and best practices.
- Develop resident programs and support community-building efforts.
- Support residents and Property Management during renovations, relocations, capital projects, and other operational changes.
- Collaborate with community providers and Property Management to address resident needs.
- Assist with HUD compliance, grants, data collection, and reporting.
- Participate in special projects and provide departmental support as needed.
- Regular travel is a requirement of this position.
Qualifications
- Bachelor's degree in Social Work, Human Services, Public Health, or related field preferred.
- 5+ years of experience in affordable housing, social services, or public health.
- Strong communication, organization, documentation, and problem-solving skills.
- Experience in training or mentoring staff preferred.
- Knowledge of HUD programs preferred.
- Valid Drivers License and own transportation required.
For more than 50 years, Schochet has built a culture centered on professional growth, collaboration, and long-term employee relationships. You'll join a team of experienced professionals who are passionate about developing and preserving quality housing and strengthening the communities we serve.
We offer a comprehensive benefits package from day one, including:
Health • Dental • 401(k) • 3 weeks of vacation accrued • 12 paid holidays • 5 sick days • 3 personal days • Additional employee perks
Ready to Make a Difference?
Please submit your resume to [email protected].
For more information, contact Robin at 617-398-5144 or visit Schochet.
Pre-employment background screening and drug testing are required. Schochet is an Equal Opportunity Employer.
Posted September 14, 2026
Senior Resident Services Coordinator
Build Stronger Communities. Create Lasting Impact.
Schochet is seeking an experienced Senior Resident Services Coordinator to join our team at Plumley Village in Worcester, MA. This role provides leadership in resident services while helping individuals and families access resources, overcome barriers, and build greater stability and independence. Plumley Village is a 400+ Multifamily apartment community in Worcester, MA.
The Senior RSC will build trusted relationships with residents, coordinate services, advocate for individuals and families, develop community partnerships, and create programs that promote wellness, engagement, and connection.
Key Responsibilities
Why Schochet?
For more than 50 years, Schochet has built a culture centered on professional growth,
collaboration, and long-term employee relationships. You'll join a team of experienced
professionals who are passionate about developing and preserving quality housing and
strengthening the communities we serve.
We offer a comprehensive benefits package from day one, including:
Health • Dental • 401(k) • 3 weeks of vacation accrued • 12 paid holidays • 5 sick days • 3
personal days • Additional employee perks
Ready to Make a Difference?
Please submit your resume to [email protected].
For more information, contact Robin at 617-398-5144 or visit Schochet.
Pre-employment background screening and drug testing are required. Schochet is an Equal Opportunity Employer.
Senior Resident Services Coordinator
Build Stronger Communities. Create Lasting Impact.
Schochet is seeking an experienced Senior Resident Services Coordinator to join our team at Plumley Village in Worcester, MA. This role provides leadership in resident services while helping individuals and families access resources, overcome barriers, and build greater stability and independence. Plumley Village is a 400+ Multifamily apartment community in Worcester, MA.
The Senior RSC will build trusted relationships with residents, coordinate services, advocate for individuals and families, develop community partnerships, and create programs that promote wellness, engagement, and connection.
Key Responsibilities
- Assess resident needs, provide referrals, coordinate services, and follow up on outcomes.
- Support residents with housing stability, benefits, employment, education, food assistance, healthcare, mental health, and aging-in-place resources.
- Advocate for residents and help resolve complex challenges and barriers.
- Develop relationships with nonprofits, agencies, service providers, and community partners.
- Plan and coordinate educational, wellness, and community engagement programs.
- Collaborate with property management, volunteers, and Resident Services staff.
- Provide leadership, mentoring, and support to Resident Services colleagues.
- Maintain accurate documentation while protecting resident confidentiality.
- Bilingual in Spanish required.
- 3–5+ years of experience in resident services, social services, case management, or a related field
- Bachelor's degree in Social Work, Human Services, Community Development, or a related field
- Experience working with individuals and families with diverse and/or complex needs
- Strong knowledge of community resources and social service systems
- Excellent communication, advocacy, organization, and problem-solving skills
- Experience developing programs and community partnerships
- Ability to work independently and collaboratively
- Prior mentoring or leadership experience preferred
Why Schochet?
For more than 50 years, Schochet has built a culture centered on professional growth,
collaboration, and long-term employee relationships. You'll join a team of experienced
professionals who are passionate about developing and preserving quality housing and
strengthening the communities we serve.
We offer a comprehensive benefits package from day one, including:
Health • Dental • 401(k) • 3 weeks of vacation accrued • 12 paid holidays • 5 sick days • 3
personal days • Additional employee perks
Ready to Make a Difference?
Please submit your resume to [email protected].
For more information, contact Robin at 617-398-5144 or visit Schochet.
Pre-employment background screening and drug testing are required. Schochet is an Equal Opportunity Employer.
Posted August 19, 2026
The O'Connell Companies
POSITION OPENING
Resident Services Coordinator – Full-Time
Linden Towers, Springfield, MA
POSITION SUMMARY
Responsible for the coordination of health and community related services to provide quality living experience for residents in assigned properties managed by Appleton Corporation.
ESSENTIAL JOB FUNCTIONS
Promote and encourage the maintenance and growth of a diverse population of elders’/residents’ independence by teaching and empowering elders/residents to their highest level of functioning.
Assist the elders/residents in accessing community services i.e. transportation, meals-on-wheels, mental
health counseling, home care services, certified services and SNAP benefits.
Plan and assist health wellness social events for elders/residents; i.e. picnics, parties, special events,
annual RAD, etc.
Host health seminars and health clinics every month; such as blood pressure screening, blood sugar, nutritional, etc. to increase elder/residents awareness – utilizing necessary professionals.
Outreach to community agencies to acquire knowledge of local community resources.
Receive resident referrals regarding lease violations and services needed to assist residents to remain in their units and be lease compliant.
Make apartment visits to elders/residents, as necessary, to evaluate physical, mental, and psychological status and make necessary referrals to appropriate agencies.
Monitor health and well-being of all elders/residents, as required. Be involved in family contacts, as necessary, for the purpose of resolving health-related problems of elders, when proper authorization has been obtained.
Provide reports regarding day-to-day services, any lease violations, and activities provided.
Attend all Appleton Corporation meetings, seminars and trainings as required. Flexibility required to assist with related events at multiple sites as needed.
Work in conjunction with and support of Resident run programs to ensure the success of the program.
Coordinate annual vaccination clinics in conjunction with Director or Resident Services (DRS).
Work in conjunction with Property Manager & DRS in processing Reasonable Accommodations.
Operate within the parameters of the properties approved Rec/Rehab budget.
Adhere to and operate within all Fair Housing Guideline.
Responsible for petty cash & reconciliations of cash advances.
Attend 36 hours of training through approved programing to obtain MARSCH certification as CRSC certified Resident Coordinator in Housing as required by HUD.
Committed to working in a team-based environment.
Continuously work to ensure the health and safety of residents, visitors, co-workers, vendors and self.
Consistent and reliable attendance.
QUALIFICATIONS
Interested candidates should forward a cover letter and resume to
Lisa Berneche: [email protected] or call 413-540-1323
The O'Connell Companies
POSITION OPENING
Resident Services Coordinator – Full-Time
Linden Towers, Springfield, MA
POSITION SUMMARY
Responsible for the coordination of health and community related services to provide quality living experience for residents in assigned properties managed by Appleton Corporation.
ESSENTIAL JOB FUNCTIONS
Promote and encourage the maintenance and growth of a diverse population of elders’/residents’ independence by teaching and empowering elders/residents to their highest level of functioning.
Assist the elders/residents in accessing community services i.e. transportation, meals-on-wheels, mental
health counseling, home care services, certified services and SNAP benefits.
Plan and assist health wellness social events for elders/residents; i.e. picnics, parties, special events,
annual RAD, etc.
Host health seminars and health clinics every month; such as blood pressure screening, blood sugar, nutritional, etc. to increase elder/residents awareness – utilizing necessary professionals.
Outreach to community agencies to acquire knowledge of local community resources.
Receive resident referrals regarding lease violations and services needed to assist residents to remain in their units and be lease compliant.
Make apartment visits to elders/residents, as necessary, to evaluate physical, mental, and psychological status and make necessary referrals to appropriate agencies.
Monitor health and well-being of all elders/residents, as required. Be involved in family contacts, as necessary, for the purpose of resolving health-related problems of elders, when proper authorization has been obtained.
Provide reports regarding day-to-day services, any lease violations, and activities provided.
Attend all Appleton Corporation meetings, seminars and trainings as required. Flexibility required to assist with related events at multiple sites as needed.
Work in conjunction with and support of Resident run programs to ensure the success of the program.
Coordinate annual vaccination clinics in conjunction with Director or Resident Services (DRS).
Work in conjunction with Property Manager & DRS in processing Reasonable Accommodations.
Operate within the parameters of the properties approved Rec/Rehab budget.
Adhere to and operate within all Fair Housing Guideline.
Responsible for petty cash & reconciliations of cash advances.
Attend 36 hours of training through approved programing to obtain MARSCH certification as CRSC certified Resident Coordinator in Housing as required by HUD.
Committed to working in a team-based environment.
Continuously work to ensure the health and safety of residents, visitors, co-workers, vendors and self.
Consistent and reliable attendance.
QUALIFICATIONS
- Associates Degree in social services/gerontology or equivalent work experience.
- Minimum of 1 year of relevant experience.
- Excellent verbal and written communication skills
- Knowledge of federal or state resources for the elderly and disabled.
- Bilingual required
Interested candidates should forward a cover letter and resume to
Lisa Berneche: [email protected] or call 413-540-1323
Posted August 19, 2026
Schochet is currently seeking a Resident Services Coordinator.
Do you want to make a difference in the lives of families in affordable/low-income housing? Can you work one-on-one with our residents to identify needs and coordinate services? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and promote well-being? We have an incredible job opportunity for YOU!
You will be on a team of 2 Resident Services Coordinators at Plumley Village in Worcester, MA.
Duties/Skills include but not limited to:
Team player with a BS in Social Work or related field or 2-3 years’ experience in social services delivery with youth and families preferred. This position is 5 days in person, on site.
Come join our team that offers over 50 years of encouraging growth and employee retention! Schochet offers a comprehensive benefits package that includes health, dental, 401k and more available on your first day. All new employees accrue 3 weeks of vacation per year, 12 paid holidays, 5 sick days, 3 personal days per year and many other great perks.
Please submit resume to: [email protected]. Pre-employment background check & drug test required. EOE
For more information on this position please contact Robin @ 617-398-5144.
www.schochet.com
Schochet is currently seeking a Resident Services Coordinator.
Do you want to make a difference in the lives of families in affordable/low-income housing? Can you work one-on-one with our residents to identify needs and coordinate services? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and promote well-being? We have an incredible job opportunity for YOU!
You will be on a team of 2 Resident Services Coordinators at Plumley Village in Worcester, MA.
Duties/Skills include but not limited to:
- The RSC works as a team alongside the resident services staff, property management team, residents, volunteers and community partners.
- Connecting our residents to services, resources and support is a primary duty of the RSC. This includes assessments, education, referrals to service providers and the ongoing monitoring of support. Some examples of service topics include resources to help older adults age in place, rental assistance, benefits and entitlements, job support, early childhood education, food assistance and mental health.
- The RSC establishes onsite wellness programs and events through relationships with community partners and/or utilizing the RSC programming budget. Topics can range from having celebrations that prevent isolation and build community to lectures on health topics and general wellbeing, such as fraud prevention or computer classes.
- Advocate, organize, problem-solve to obtain results for residents.
- Establish relationships with agencies and service providers in the community who will provide direct services to residents.
- Bilingual in Spanish required.
Team player with a BS in Social Work or related field or 2-3 years’ experience in social services delivery with youth and families preferred. This position is 5 days in person, on site.
Come join our team that offers over 50 years of encouraging growth and employee retention! Schochet offers a comprehensive benefits package that includes health, dental, 401k and more available on your first day. All new employees accrue 3 weeks of vacation per year, 12 paid holidays, 5 sick days, 3 personal days per year and many other great perks.
Please submit resume to: [email protected]. Pre-employment background check & drug test required. EOE
For more information on this position please contact Robin @ 617-398-5144.
www.schochet.com
Posted August 19, 2026
Schochet is currently seeking a Resident Services Coordinator.
Do you want to make a difference in the lives of families in affordable/low-income housing? Can you work one-on-one with our residents to identify needs and coordinate services? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and promote well-being? We have an incredible job opportunity for YOU!
Schochet is a full-service real estate development and management company with a deep commitment to provide enriched housing with resident supports. In Brockton, we are building an enhanced resident services program in partnership with Hebrew Senior Life. The resident services team will include an RSC, Wellness Coordinator, Wellness Nurse and Fitness instructor.
Hamilton Wade Douglas House is a 240 unit Elderly/Disabled Apartment community located in Brockton, MA.
Duties/Skills include but not limited to:
Team player with a BS in Social Work or related field or 2-3 years’ experience in social services delivery with youth and families preferred.
Come join our team that offers over 50 years of encouraging growth and employee retention! The Schochet Companies offers a comprehensive benefits package that includes health, dental, 401k and more available on your first day. All new employees accrue 3 weeks of vacation per year, 12 paid holidays, 5 sick days, 3 personal days per year and many other great perks.
Please submit resume to: [email protected]. Pre-employment background check & drug test required. EOE
For more information on this position please contact Robin @ 617-398-5144. www.schochet.com
Schochet is currently seeking a Resident Services Coordinator.
Do you want to make a difference in the lives of families in affordable/low-income housing? Can you work one-on-one with our residents to identify needs and coordinate services? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and promote well-being? We have an incredible job opportunity for YOU!
Schochet is a full-service real estate development and management company with a deep commitment to provide enriched housing with resident supports. In Brockton, we are building an enhanced resident services program in partnership with Hebrew Senior Life. The resident services team will include an RSC, Wellness Coordinator, Wellness Nurse and Fitness instructor.
Hamilton Wade Douglas House is a 240 unit Elderly/Disabled Apartment community located in Brockton, MA.
Duties/Skills include but not limited to:
- Connecting our residents to services, resources and support is a primary duty of the RSC. This includes assessments, education, referrals to service providers and the one ongoing monitoring of support. Some examples of service topics include resources to help older adults age in place, benefits and entitlements, food assistance, and mental health support.
- The RSC works as a team alongside the resident services staff, property management team, residents, volunteers and community partners.
- Advocate, organize, problem-solve to obtain results for residents.
- Establish relationships with agencies and service providers in the community who will provide direct services to residents.
- The RSC establishes onsite wellness programs and events through relationships with community partners and/or utilizing the RSC programming budget. Topics can range from having celebrations that prevent isolation and build community to lectures on health topics and general wellbeing, such as fraud prevention or computer classes.
- Bilingual in Portuguese, Haitian Creole or Spanish required.
Team player with a BS in Social Work or related field or 2-3 years’ experience in social services delivery with youth and families preferred.
Come join our team that offers over 50 years of encouraging growth and employee retention! The Schochet Companies offers a comprehensive benefits package that includes health, dental, 401k and more available on your first day. All new employees accrue 3 weeks of vacation per year, 12 paid holidays, 5 sick days, 3 personal days per year and many other great perks.
Please submit resume to: [email protected]. Pre-employment background check & drug test required. EOE
For more information on this position please contact Robin @ 617-398-5144. www.schochet.com
Posted June 3, 2026
ROSS Elder CoordinatorRegular Full Time
Worcester, MA, US
Salary Range:$25.00 To $27.00 Hourly
ABOUT THE WHA:
At the Worcester Housing Authority (WHA), our mission is to enhance the Worcester community by creating and sustaining decent, safe, and affordable housing that champions stability and self-sufficiency for our residents. As the second largest housing authority in New England, widely recognized for our innovative and progressive programs, we’re not just providing housing – we’re building futures. We’re looking for candidates who are mission-focused, goal-driven, and passionate. The WHA is committed to developing and supporting a diverse, equitable, and inclusive community both inside and outside of the workplace. Representation is important; our clients come from all walks of life and, not unintentionally, so do our staff. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our agency stronger.
ABOUT THE POSITION:
The ROSS Elder Coordinator (Resident Opportunity and Self Sufficiency) assesses the supportive service needs of eligible, elderly/disabled residents, helping to improve quality of life, and enabling residents to age-in-place. The ROSS Elder Coordinator is a social service position responsible for developing and implementing programs and services for residents; connecting residents with needed resources, working with existing partners, and establishing new partnerships to leverage additional resources and opportunities for elder/disabled residents to thrive. The position provides direct services to residents including coordination of social events, life skills classes, as well as educational and computer workshops. This is a full-time, fully benefited, onsite (not remote) position located in Worcester, MA. Hours of work are Monday through Friday, 8:00 a.m. – 4:30 p.m. located in Worcester, MA. Driving to various sites is required, so the position requires a valid, insurable driver’s license and reliable transportation. Physical ability to perform the essential functions of the position is required, with or without accommodation. Bilingual (English/Spanish) candidates are strongly preferred.
ESSENTIAL FUNCTIONS:
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
PHYSICAL REQUIREMENTS:
Worcester Housing Authority is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on race, color, religious creed, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs.
ROSS Elder CoordinatorRegular Full Time
Worcester, MA, US
Salary Range:$25.00 To $27.00 Hourly
ABOUT THE WHA:
At the Worcester Housing Authority (WHA), our mission is to enhance the Worcester community by creating and sustaining decent, safe, and affordable housing that champions stability and self-sufficiency for our residents. As the second largest housing authority in New England, widely recognized for our innovative and progressive programs, we’re not just providing housing – we’re building futures. We’re looking for candidates who are mission-focused, goal-driven, and passionate. The WHA is committed to developing and supporting a diverse, equitable, and inclusive community both inside and outside of the workplace. Representation is important; our clients come from all walks of life and, not unintentionally, so do our staff. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our agency stronger.
ABOUT THE POSITION:
The ROSS Elder Coordinator (Resident Opportunity and Self Sufficiency) assesses the supportive service needs of eligible, elderly/disabled residents, helping to improve quality of life, and enabling residents to age-in-place. The ROSS Elder Coordinator is a social service position responsible for developing and implementing programs and services for residents; connecting residents with needed resources, working with existing partners, and establishing new partnerships to leverage additional resources and opportunities for elder/disabled residents to thrive. The position provides direct services to residents including coordination of social events, life skills classes, as well as educational and computer workshops. This is a full-time, fully benefited, onsite (not remote) position located in Worcester, MA. Hours of work are Monday through Friday, 8:00 a.m. – 4:30 p.m. located in Worcester, MA. Driving to various sites is required, so the position requires a valid, insurable driver’s license and reliable transportation. Physical ability to perform the essential functions of the position is required, with or without accommodation. Bilingual (English/Spanish) candidates are strongly preferred.
ESSENTIAL FUNCTIONS:
- Conducts outreach to residents to inform them of the program and available services.
- Recruits and enrolls program participants.
- Works with program participants to develop individual service plans, identifying needs and defining clear and measurable goals.
- Coordinates referrals to and/or provides onsite support services for participants, including assisting participants in completing necessary applications and enrollment forms.
- Meets with clients in person, by phone, and in writing, and monitors progress of program participants.
- Develops and maintains a comprehensive network of community resources and supportive services for elder participants by building relationships with community service providers.
- Creates and maintains a directory of available service resources.
- Arranges education sessions on topics such as tenant rights and responsibilities; elder abuse; aging-in-place and maintaining independent living.
- Acts as a liaison between participants and providers.
- Collects and tracks metrics and data related to program and reports on that data as requested, reviewing for adequacy and effectiveness.
- Assesses participants and maintains electronic records for each program participant within the WHA electronic record database, documenting and submitting case notes accurately and timely.
- Meets objectives specified in the ROSS Grant, or as requested by the WHA, as well as the grant-specific year HUD Logic Model service goals.
- Performs similar job-related duties as assigned.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
- Bachelor's degree in social work or related field.
- Minimum of two years’ experience in human services, or case management of low-income persons.
- Knowledge of local social service agencies focusing on assistance to low-income/at-risk elders.
- Ability to work effectively and professionally with diverse populations.
- Understanding of the issue of poverty and its causes.
- Proven ability to establish goals and achieve measurable outcomes with clients, including thinking outside of the box to propose creative solutions to resolve and remove client barriers.
- Ability to use good, independent judgment, to stay organized, and to measure and analyze results.
- Ability to read, write, speak, and understand English well; bilingual (English/Spanish) preferred.
- Strong interpersonal and organizational skills; ability to work independently.
- Adept at using Microsoft Office 365 (Word, Excel, Outlook, Teams) and ability to quickly learn other computer software programs.
- Possess a valid, insurable driver's license and reliable transportation.
- Ability to be relied upon to be available for work.
PHYSICAL REQUIREMENTS:
- Ability to spend prolonged periods sitting at a desk and working on a computer.
- Ability to spend frequent periods standing and walking, climbing stairs, as well as balancing, stopping, kneeling, crouching, and/or crawling.
- Ability to occasionally lift, push, or pull up to 20 pounds.
- Ability to bend, handle materials, tools, or equipment, and reach with hands and/or arms.
- Ability to work in a public housing environment (within occupied and unoccupied units, common spaces, boiler rooms, elevators, other closed areas of properties) in all weather conditions. May encounter undesirable pests.
- Ability to occasionally work in an environment with conditions such as sleet, snow, dust, and dirt, as well as cramped quarters and high places.
- Ability to work in environment with conditions, which may include fumes, odors, gasses, chemicals, dust, grass, weeds, and pollen as well as noise in the range of 30 – 65 decibels.
- Work may be performed with or without reasonable accommodation to a known disability.
Worcester Housing Authority is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on race, color, religious creed, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs.
Donna Coyle
Email: [email protected]
Email: [email protected]
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