Massachusetts Association of Resident Service Coordinators, Inc.
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​2022-2023 MARSCH Board of Directors

President
Donna Coyle
Appleton Corporation
800 Kelly Way
Holyoke, MA 01040
Tel: 413-540-2741 or 413-427-4974
Fax: 413-534-8344
dcoyle@oconnells.com

Vice President
Maureen Hall
Joseph's House
279 Daniels Street
Fitchburg, MA 01420
978-345-7743
ajosephshousersc@oconnells.com

Treasurer
Lucy Kontos
Colony Retirement Homes
101 Chadwick Street
Worcester, MA 10605
Tel: 508-755-0444
Fax: 508-799-2178
lkontos@colonyretirement.com

Membership Chairperson
Carol Green-Clarke
Appleton Corporation
Sycamore House
287 Essex Street
Holyoke, MA 01040
Tel: 413-534-0297
Fax: 413-534-4592
asycamorehousersc@oconnells.com






​
Clerk
Margaret Beaudoin
Peabody Properties
Linwood Mills
670 Linwood Avenue
Whitinsville, MA 01588
Tel: 508-372-9500
mbeaudoin@peabodyproperties.com

Certification Chairperson
Darlene Santana-Dow
Maloney Properties
126 Chandler Street
Worcester, MA 01609
Tel: 508-304-1576
dsantanadow@maloneyproperties.com

​
Regional Representatives:
​
Central MA
​

Co Representative
Susanne Witkowski
RCAP Solutions, Inc
Slater Estates
96 Slater Street
Webster, MA 01570
978-895-1677
switkowski@rcapsolutions.org
​
Co Representative interim
Maureen Hall
Joseph's House
279 Daniels Street
Fitchburg, MA 01420
978-345-7743
ajosephshousersc@oconnells.com



​Metro Boston

Jayme Bonds
Winn Management Co.
Mission Main Apartments & Roxbury Corners
43 Smith Street
Boston, MA 02120
Tel: 617-879-1580 X101   Cell: 617-217-1809
jbonds@winnco.com

Co Representative
Denise Green
Mass Housing
One Beacon Street
Boston, MA 02108
Tel: 617-854-1080
Fax: 617-854-1028
dgreen@masshousing.com
​
North Shore Merrimack Valley


Co Representative
Claudia Owumi
Beacon Communities
Joseph Cefalo Memorial Campus
245 W. Wyoming Avenue
Melrose, MA 02176
Tel: 781-622-0223
​cowumi@beaconcommunitiesllc.com


Co Representative
Rob Johnson
Barkan Management
Wood Ridge Homes
10 Wood Ridge Drive
North Andover, MA 01845
Tel: 978-682-7093
Fax: 978-687-6616
rsd.woodridgehomes@barkanmanagement.com​




​South Shore Region

Co Representative
Monica R. Johnson
Hallkeen Management
Coady School Residences
85 Cotuit Road

Bourne, MA 02532
Tel: 774-338-4800
Fax: 774-355-1975
mrjohnson@hallkeen.com

Co Representative
Jennifer Boylan
Beacon Communities
Area Resident Services Manager
Two Center Plaza, Suite 700
Boston, MA 02108
Tel: 617-574-1100 ext. 367
jboylan@beaconcommunitiesllc.com

​Western MA Region

Lyla Clapper
Appleton Corporation
Berkshiretown Apartments
176 Columbus Ave Bldg. B
Pittsfield, MA 01201
Tel: 413-443-0916
Fax: 413-443-9996
aberkshiretownrsc@oconnells.com

Member at Large

Gymmetta Brantley
Beacon Communities
Tree House at Easthampton Meadow
1 Treehouse Circle
Easthampton, MA 01027
Tel: 413-527-0836
Fax: 413-527-3855
gbrantley@beaconcommunitiesllc.com
Committees  • Certification - $100 fee + current year MARSCH membership          • Newsletter Spring & Fall
                       • Membership - $45.00                                                                         * Website - www.MARSCHlink.net 

​
Board Meeting, Time & Location:  Currently held through Zoom.  Please contact Donna Coyle 413-540-2741, if you would like an invitation to attend. Please contact any MARSCH board member for specific dates.

Take time to register for MassHousing's TAP Management Training Courses at www.masshousing.com/TAPtraining

To stay informed of upcoming TAP news and events, go to 
www.masshousing.com/TAPtraining
and click on the ‘TAP Email List’ link.
MassHousing makes the updated Massachusetts Resident Service Coordinator's Handbook available to everyone at www.masshousing.com/TAP where referenced resources can be immediately and directly accessed on the Internet. This handbook is intended for Resident Service Coordinators working in both elderly and family housing. Property Managers and Assistant Property Managers will also find it useful.
​
Download the Handbook:
- Microsoft Word format (editable)
- PDF Format
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  • Home
  • Past, Present & Future
  • Directors and Regions
  • Getting Involved
  • Newsletter
  • Application for Certification
  • MARSCH Application
  • Events
  • Positions
  • Links
  • Resources
  • Contact Us