Massachusetts Association of Resident Service Coordinators, Inc.
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​2025 MARSCH Board of Directors
President
Donna Coyle
Appleton Corporation
800 Kelly Way
Holyoke, MA 01040
Tel: 413-540-2741 or 413-427-4974
Fax: 413-534-8344
[email protected]

Vice President
Jennifer Boylan
Beacon Communities
Area Resident Services Manager
Two Center Plaza, Suite 700
Boston, MA 02108
Tel: 617-574-1100 ext. 367
[email protected]

Treasurer
Robin Knapp
Hearthway Inc.
1 Fenn Street
Pittsfield, MA 01201
Tel: 413-499-1631
[email protected]

Membership Chairperson
Carol Green-Clarke
Appleton Corporation
Sycamore House
287 Essex Street
Holyoke, MA 01040
Tel: 413-534-0297
Fax: 413-534-4592
[email protected]

Clerk
Margaret Beaudoin
Peabody Properties

Mill Pond
50 Mill Road
Littleton, MA 01460
Office: 978-486-8263
Cell: 978-490-9237

[email protected]

Certification Chairperson
Jayme Bonds
Winn Management Co.
Mission Main Apartments & Roxbury Corners
43 Smith Street
Boston, MA 02120
Tel: 617-879-1580 X101   Cell: 617-217-1809
[email protected]

Member at Large
Claudia Owumi
Beacon Communities
Joseph Cefalo Memorial Campus
245 W. Wyoming Avenue
Melrose, MA 02176
Tel: 781-662-0223
​[email protected]


Regional Representatives:
​
Central MA
​

Co-Representative
Maureen Hall
Joseph's House
279 Daniels Street
Fitchburg, MA 01420
978-345-7743
[email protected]

Co-Representative
Rafeef Alfaris
Autumn Woods
Spear Management
15 Upland Garden Drive

Worcester, MA 06107
508-792-3526
[email protected]
​
​
Metro Boston

Representative
Tara Mosley
Resident Services
New Academy Estates
2918 Washington Street

Boston, MA 02119
Tel: 617-445-0731
tmosley@winnco.com
​
North Shore Merrimack Valley

Representative
Annette Defrancisco
Community Engagement
2 Center Plaza, Suite 700
Boston, MA 02108
Tel: 617-574-1100
C: 781-459-9948
adefrancisco@beaconcommunitiesllc.com

​South Shore Region

Representative
Jennifer Boylan
Beacon Communities
Area Resident Services Manager
Two Center Plaza, Suite 700
Boston, MA 02108
Tel: 617-574-1100 ext. 367
[email protected]

​Berkshire Region

 Co Representative
Lyla Clapper
Appleton Corporation
Berkshiretown Apartments
176 Columbus Ave Bldg. B
Pittsfield, MA 01201
Tel: 413-443-0916
Fax: 413-443-9996
[email protected]

 Co Representative
Emilyanne Bates
The Simon Companies
River Run Apartments
600 Main St.
Dalton, MA, 01226

Hampshire, Hampden, Franklin Region
​

Interim
Donna Coyle
Appleton Corporation
800 Kelly Way
Holyoke, MA 01040
Tel: 413-540-2741 or 413-427-4974
Fax: 413-534-8344
[email protected]


• Certification - $100 fee + current year MARSCH membership          • Newsletter Spring & Fall
• Membership - $50.00                                                                         • Website - www.MARSCHlink.net 
• Regional networking & training events                                              • Employment job board 

​Board Meeting, Time & Location:  Currently held through Zoom.  Please contact Donna Coyle at 413-540-2741 if you would like more information. Please contact any MARSCH board member for specific dates.

Download the Handbook:
- Microsoft Word format (editable)
- PDF Format
Copyright 2020
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  • Home
  • Past, Present & Future
  • Directors and Regions
  • Getting Involved
  • Newsletter
  • Application for Certification
  • MARSCH Application
  • Events
  • Positions
  • Links
  • Resources
  • Contact Us