Massachusetts Association of
Resident Service Coordinators, Inc.
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EVENTS and Upcoming Marsch Regional Training Information:

In order to stay on our mailing list it's time to pay 2012 dues!

Regions

Central Ma

February 16th
9:00am-11:00am
Autumn Woods
15 Upland Garden Dr
Worcester, MA
Speaker Mary Parenteau, Director of Worcester Protective Services
Topic Elder Abuse
Email llucykrsc @ yahoo.com


Metro Boston

March 9, 2012

Speaker: Luisa Tavares, Network Coordinator for community Health Education Center – they provide free Human Service Training and CEU’s

Speaker: Jayme Bonds Regional Rep Questions and Answers on effective responses to resident services and what tools do RSC’s need

Place: Madison park village 122 Dewitt Drive Community room
Time 12noon-2pm
 
June 8, 2012

Speaker: Tom Stokes, VP Resident Services for Beacon Communities LLC

Speaker: Jennifer Kadilak, Director of Resident Services Maloney Properties - Pending

Place: Blake Estates  1344 Hyde Park Ave Hyde Park Mass - Community room
12noon-2pm


North Shore Merrimack Valley

TBA


South Shore Region

TBA


Western MA Region

Wednesday, January 25th
12:30-3:30

Wingate of W. Springfield
42 Prospect Avenue
W. Springfield, MA
Topic : Networking and Tour of Wingate Center of Excellence
Memory Impairment
Wound Care
RSVP: Polly Mann
pmann @ berkshirehousing.com

 

You Still Have Time to Join TAP!
If your housing development is not yet a 2012 TAP member, you can still make joining worthwhile. For more information on TAP membership, call Kay Olm Thomas at 617.854.1078 or visit www.masshousing.com/TAP

 


Ma Housing Training Information
TAP MANAGEMENT TRAINING COURSES, 2012

Dear Colleagues,

MassHousing offers an excellent selection of half- and full-day TAP Management Training Courses tailored to a variety of housing and service professionals. (TAP, MassHousing's Tenant Assistance Program, supports management and residents in rental housing) Please share this information with others in your network. If you would post these TAP trainings on your website or in your newsletter, we'd greatly appreciate it. Course descriptions and registration information can be found in the attached files and also on our website at www.masshousing.com/TAPtraining.


Kay Olm Thomas
Community Services Analyst
MassHousing
One Beacon Street
Boston, MA 02108
TEL: 617-854-1078
FAX: 617-722-0612

TAP trainings are open to everyone with registration and payment of a modest fee. Special rates are offered to staff of housing authorities, and staff of TAP member sites have unlimited access to trainings without paying registration fees.

If your site is a TAP member, we can explore with you the possibility of scheduling a “closed” training at your site for a minimum of 15 attendees. You can discuss this with Carol St. Cyr at 617.854.1090. Also, your suggestions on topics, course content and diversity of TAP trainers are welcome, so please contact me at 617.854.1084 or lmcmahan@masshousing.com.

Sincerely,

Linda McMahan
Community Services Specialist

 


 

It's time to register
for MassHousing's TAP Management Training Courses at www.masshousing.com/TAPtraining


MASSHOUSING
MassHousing is the state’s affordable housing bank - lending money at rates below the conventional market to support affordable rental and home ownership opportunities for low- and moderate- income residents of Massachusetts. MassHousing partners with an extensive network of approved lenders to deliver home mortgage programs to first-time homebuyers, while relying on private non-profit and for-profit developers and management companies to build and operate rental housing. Dedicated to creating and preserving affordable housing, MassHousing supports residents and business partners with its Community Services Programs. For more information, visit www.masshousing.com.

ALTERNATE FORMATS

This brochure is also available in alternate formats such as large print or audiocassette. Such formats can be provided if necessary upon sufficient notice by contacting MassHousing’s Community Services Department at 617.854.1090 or TDD 617.854.1025, or cstcyr@masshousing.com.

Policy of Nondiscrimination - MassHousing does not discriminate on the basis of race, color, religion, sex, national origin, ancestry, sexual orientation, age, familial status, children, marital status, veteran status or membership in the armed services, the receiving of public assistance, or physical or mental disability in the access or admission to its programs or employment, or in its programs' activities, functions or services. The following persons are responsible for coordinating compliance with applicable nondiscrimination requirements:

Bernard Brown, Manager of Compliance and Diversity
Patricia Morris, 504/ADA Coordinator
Deb Sullivan, Manager of Human Resources and 504/ADA Employment Coordinator
Laurie Wallach, General Counsel

 


Downloads


Download the TENANT ASSISTANCE PROGRAM (TAP) form

Doc type: Word | PDF

Masshousing's Management Training
PDF Download

MARSCH Annual Management Flyer
PDF Download



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General Training Information

To register for TAP courses, please complete the attached form and submit by mail or fax or register online at www.masshousing.com/TAPtraining

Questions about registration?
Contact Janeen Harris at 617.854.1069 or
jharris @ masshousing.com
.

Directions and parking information are available at www.masshousing.com/TAPtraining.

Training Day
• Registration and continental breakfast begin at 8:45am. All courses begin at 9am.
• Lunch is provided at Full Day trainings.

No-Show Policy New
Please note that due to a rising number of no-shows, we will be instituting a new policy. If you register for a course and cannot attend and do not send a substitute, you will be billed for the full course amount. This includes TAP members as well.

Cancellation Policy
• There are no refunds for cancellations unless MassHousing cancels.
• In case of inclement weather, call 617.854.1069 after 6:00am on training day for cancellation information.

For individual accessibility needs on training day, contact Carol St. Cyr (no later than a week prior to training) at 617.854.1090, TDD: 617.854.1025, or email cstcyr @ masshousing.com. If you are deaf or hard of hearing, contact Deb White at TTY: 617.854.1025.

To stay informed of upcoming TAP news and events, go to
www.masshousing.com/TAPtraining and click on the ‘TAP Email List’ link.

MassHousing makes the updated Massachusetts Resident Service Coordinator's Handbook available to everyone at www.masshousing.com/TAP where referenced resources can be immediately and directly accessed on the Internet. This handbook is intended for Resident Service Coordinators working in both elderly and family housing. Property Managers and Assistant Property Managers will also find it useful. The Massachusetts Resident Service Coordinator's Handbook has also been published and hard copies may be purchased. The order form is available at www.masshousing.com/TAP or through Janeen Harris at 617-854-1069. Cost is $25

Download the Handbook:

- Microsoft Word format (editable)
- PDF Format


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© 2012 MARSCH Inc.