Positions
Posted: March 13, 2023
Spear Management Group, Inc.
Position: Resident Service Coordinator - Autumn Woods
Spear Management Group, Inc. is looking for a multi-talented individual to fill the exciting role of Resident Services Coordinator at our community in Worcester, MA. This roll assists residents in obtaining the services and resources they may need to maintain independence, life satisfaction, and a successful tenancy.
You will be responsible for our current resident programs and tasks while finding funding and developing new programs. Meeting with residents who need assistance and help guide them to the resources. Overseeing our youth after school program and youth summer programs.
Resident Service Coordination responsibilities fall into several categories: outreach, service planning, coordination, problem solving, intervention, advocacy, grant writing, community outreach, maintaining RSC database, adhering to HUD and local housing authority requirements and record keeping.
A combination of education and experience that encompasses knowledge of community resources and service agencies is A MUST.
An ability to work with and motivate a diverse resident population in a non-traditional human services setting is required.
The successful candidate will have excellent written and verbal skills, the ability to maintain reporting requirements, and computer experience in Microsoft Office products.
Qualified candidates are expected to have an associates or bachelor’s degree in a related field, Social Services, or a minimum of two years’ experience in social service programs, preferably residential.
Bilingual in Spanish or another language a plus!
Competitive Benefits Structure!
Autumn Woods a finalist for Affordable Community of the Year 2022 – MAA
Email your resume to Jennifer Savard-Yadav at Jsavard@spearmgmt.com
Posted: March 10, 2023
WinnCompanies
Position: Community Coordinator openings in Lynn, Roxbury/Dorchester & Worcester, MA
Works as a core part of our property management team that supports and enhances the quality of life within a family apartment community across Winn’s six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility. Works with residents, partners, and the community staff to identify needs, interests and opportunities for individuals and the community at large. Utilizes community assessments and one-on-one coaching to establish community needs. Builds a targeted network of strong community partners across Winn’s outcome areas to develop and coordinate resource referrals/follow-up, targeted interventions, on and off-site programs and support, and community engagement opportunities.
Responsibilities
Requirements
Community Coordinator I (Cobbet Hill) – Lynn, MA Apply online at https://jobs.lever.co/winnco/522607bd-70ce-4127-aee9-129dcd63e9d9
Community Coordinator I Roxbury/Dorchester, MA– Apply online at: https://jobs.lever.co/winnco/bd884e29-53d3-44e3-927f-030ccf0af317
To view all jobs available nationwide, please go to www.WorkWithWinn.com.
Please help us to spread the word! If you have any questions, please reach out to me via email dala@winnco.com or phone 617-435-0815. Interested candidates should apply online. Thank you for helping us to reach candidates who are committed to Winn’s mission so we can grow our team!
Posted: February 22, 2023
2Life Communities
Position: Resident Service Coordinator, Part Time
Provide residents and their families with support to access social services, assist in resolving tenancy problems, and follow up on resident issues. Bilingual in Spanish OR Mandarin and Cantonese highly preferred.
ESSENTIAL JOB FUNCTIONS
KNOWLEDGE, SKILLS & ABILITIES
2LIfe Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age. 2Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.
Qualified candidates are strongly encouraged to apply here
BENEFITS AND MORE
We offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families. Our rewards program includes but not limited to:
The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.
We desire to build and cultivate an inclusive environment that brings together a diverse workforce with unique experiences, backgrounds, talents, and perspectives.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
Posted February 13, 2023
Appleton Corporation
Position: Resident Services Coordinator – Full-Time
Elmwood Towers/Prospect Heights, Holyoke, MA
POSITION SUMMARY
Responsible for the coordination of health and community related services to provide a quality living experience for residents in assigned properties managed by Appleton Corporation.
ESSENTIAL JOB FUNCTIONS*
Promote and encourage the maintenance and growth of a diverse population of elders’/residents’ independence by teaching and empowering elders/residents to their highest level of functioning. Assist the elders/residents in accessing community services i.e. transportation, meals-on-wheels, mental health counseling, home care services, certified services and SNAP benefits. Plan and assist health wellness social events for elders/residents; i.e. picnics, parties, special events, annual RAD, etc. Host health seminars and health clinics every month; such as blood pressure screening, blood sugar, nutritional, etc. to increase elder/residents awareness – utilizing necessary professionals.
Outreach to community agencies to acquire knowledge of local community resources. Receive resident referrals regarding lease violations and services needed to assist residents to remain in their units and be lease compliant.
Make apartment visits to elders/residents, as necessary, to evaluate physical, mental, and psychological status.
Monitor health and well-being of all elders/residents, as required. Be involved in family contacts, as necessary, for the purpose of resolving health-related problems of elders, when proper authorization has been obtained. Provide reports regarding day-to-day services, any lease violations, and activities provided. Attend all Appleton Corporation meetings, seminars and trainings as required. Flexibility required to assist with related events at multiple sites as needed.
Work in conjunction with and support of Resident run programs to ensure the success of the program. Coordinate annual flu/Covid vaccination clinics in conjunction with Director or Resident Services (DRS). Work in conjunction with Property Manager & DRS in processing Reasonable Accommodations. Operate within the parameters of the properties approved Rec/Rehab budget. Adhere to and operate within all Fair Housing Guideline. Responsible for petty cash & reconciliations of cash advances. Attend 36 hours of training through MassHousing TAP program to obtain MARSCH certification as CRSC certified Resident Coordinator in Housing as required by HUD. Committed to working in a team-based environment. Continuously work to ensure the health and safety of residents, visitors, co-workers, vendors and self. Consistent and reliable attendance.
QUALIFICATIONS:
• Associates Degree in social services/gerontology or equivalent work experience.
• Minimum of 1 year of relevant experience.
• Excellent verbal and written communication skills
• Knowledge of federal or state resources for the elderly and disabled.
• Bilingual required
Interested candidates should forward a cover letter and resume to Lisa Berneche: lverville@oconnells.com or call 413-540-1323
Posted February 10, 2023
Fenway Community Development Corporation
Position: Career Coach
Fenway CDC works to preserve the Fenway as a vibrant and diverse neighborhood by developing affordable housing, providing programs that enrich lives, and strengthening community voices. The organization is a 501 (c) 3 non-profit. We have three program departments: Housing, Community Organizing & Planning, and Community Programs. Learn
more about us at www.fenwaycdc.org
Fenway CDC seeks a full-time Career Coach to manage its “Walk to Work” workforce development and resident services program that improves the quality of life for residents of the Fenway and other Boston residents. Reporting to the Director of Community Programs, the Career Coach will provide 1-1 counseling, case management, and referrals to help residents overcome barriers to improve financial stability, advance their education, and explore stronger career pathways. Position requires in office presence with some remote work possible.
Responsibilities:
Through service provision and referral, the Career Coach helps youth, adults, seniors, and vulnerable individuals (e.g., people with special needs, those who have had prior justice system involvement, CORI issues, recent immigrants) access:
1. Financial stability services ranging from individualized financial coaching, accessing public benefits such as SNAP, childcare vouchers, fuel assistance, helping with eviction prevention and finding affordable housing.
2. Healthcare services and wellness programs.
3. Education programs (Adult Basic education, English for Speakers of Other Languages, computer literacy, and certificate programs leading to career credentials)
4. Apprenticeships and career training programs The Career Coach will establish relationships with employers and help connect residents to job openings, documenting interactions, and provide ongoing follow-up. The Career Coach is also responsible for hosting an annual Career Fair with local businesses to serve residents in the community, as well as facilitating workshops such as resume writing and networking.
Education, Qualities, and Skills:
• College degree or equivalent professional experience
• Minimum of two years’ experience helping low-income or vulnerable populations access financial stability services, advance education, and employment programs
• Ability to work independently and as a team to achieve program outcomes
• Knowledge of Boston area employers, job training and career pathways, job development, and web-based job search resources and techniques
• Experience working with young adults ages 18-24 and familiar with positive youth development frameworks
• Strong work ethic, a good sense of humor, and a commitment to social justice
• Proficient in Microsoft Office Suite, experience using data management software to track program outcomes, and prepare program reports
• Bilingual in English and any one of these languages (Spanish, Portuguese, Haitian Creole, Mandarin, Russian, Amharic and/or Arabic (written/verbal) a plus
• Attention to detail in case management and documentation
• Ability to work in a multi-cultural, fast-paced environment
• Provide resume writing /cover letter assistance and job search guidance to participants
• Assist participants in developing job search strategies
• Schedule and conduct face-to-face or virtual mock interviews and provide feedback
• Counsel and assist participants in determining their long and short-term goals
• Lead full recruiting life cycle from sourcing, strategies and talent
Salary and Benefits: Salary range will be commensurate with experience within a range of $55,000 to $60,000. Fenway CDC has a full benefits package that includes medical, dental and vision insurance, long and short-term disability insurance, 401k matching, paid sick, vacation, and holiday leave. This is a full-time (40hr/wk.) exempt position reporting to the Director of Community Programs. To Apply: Please email resume and thoughtful cover letter to projects@fenwaycdc.org.
Resumes and cover letters will be reviewed, and interviews will be scheduled on a rolling basis. Resume evaluation begins February 22nd.
Fenway CDC is an Equal Opportunity Employer and considers qualified applicants for employment regardless of expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected class.
Posted January 27, 2023
Winchendon Housing Authority
Position: Full-Time Resident Services Coordinator/Administrative Assistant Position
The Winchendon Housing Authority is seeking to hire a Full-time Resident Services Coordinator/Administrative Assistant. This is a 40 hr./week position responsible to meet with elderly-disabled and family residents of both federal and state subsidized housing units to discuss needs of each resident and to improve their lives while living at the WHA. This administrative position will include managing all WHA work orders generated in our PHA-Web software system.
Required qualifications are solid understanding of Microsoft Windows 10, Microsoft Office 365 with strong ability using Microsoft Access database software and Internet systems. Applicant must have attained at least a High School Diploma or equivalent schooling and to have strong experience in public relations with both elderly and family clientele. The RSC will also plan, coordinate, evaluate programs and provide detailed monthly/annual reports to WHA Director and DHCD on services provided/created for residents. This position will work closely with WHA maintenance team to coordinate daily, weekly and monthly work order issuance and completion.
Preferred qualifications are o have some working knowledge of state and federal regulations that apply to low rent public housing, social security administration requirements and Healthcare services. Some level of training in low-rent public housing administration. Experience in AASC resident management software and PHA-WEB housing management software. and bilingual ability in Spanish is preferred.
In addition to the above duties, the successful applicant in this position must demonstrate experience initiating and sustaining a high level of accountability resulting in positive outcomes for residents, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers and community organizations. Must be self-motivated driven to succeed in all task/goals assigned or developed.
SALARY RANGE: $42K to $48K, commensurate with experience. This position is partially funded with a 3-Year Grant from DHCD (Department of Housing and Community Development) with the possibility of an extension of the program if state budget allows.
PRE-OFFER PROCESS: A CORI/SORI background check will be completed as well as a complete physical and drug screening on the prospective candidate.
Please email to dconnor@winha.org or 1st class mail your resume and 3 current letters of reference. Please include in the subject line Resident Service Coordinator/Administrative Assistant Position and have delivered to the WHA by the end of business on Thursday January 19, 2023 to, Mr. David P. Connor, Executive Director, Winchendon Housing Authority, 108 Ipswich Drive, Winchendon, Ma. 01475.
This position will remain open until filled by a qualified candidate.
WHA is an Equal Employment Opportunity, Affirmative Action (EEO/AA) employer and do not discriminate on the basis of race, color national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability in compliance with the ADA (Americans with Disabilities Act) with respect to employment opportunities.
Posted January 23, 2023
2Life Communities
Position: Therapeutic Arts Manager
Supports the needs of activities for a diverse population of older adults that includes residents with Alzheimer’s or other dementias, individuals on the spectrum, and persons with sensory deficits. Oversees creating and delivering interactive programming (groups and individual sessions) that focuses on music and other arts-related approaches that rely on imagination and meaningful engagement.
ESSENTIAL JOB FUNCTIONS
KNOWLEDGE, SKILLS & ABILITIES
SUPERVISORY RESPONSIBILITY
2LIfe Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age.
2Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.
Qualified candidates are strongly encouraged to apply here
BENEFITS AND MORE
We offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families. Our rewards program includes but not limited to:
We desire to build and cultivate an inclusive environment that brings together a diverse workforce with unique experiences, backgrounds, talents, and perspectives.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
Posted January 2023
2Life Communities
Position: Senior Living Fitness Specialist
Engage residents in diverse exercise classes, health, wellness, and expressive therapy programs that contribute to healthy aging through one-on-one and group sessions.
ESSENTIAL JOB FUNCTIONS
OTHER DUTIES AND RESPONSIBILITIES
KNOWLEDGE, SKILLS & ABILITIES
WORKING CONDITIONS/PHYSICAL DEMANDS
2LIFE COMMUNITIES provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age.
2Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.
BENEFITS AND MORE
We offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families. Our rewards program includes but not limited to:
We desire to build and cultivate an inclusive environment that brings together a diverse workforce with unique experiences, backgrounds, talents, and perspectives.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
Posted: January 2023
Fenway Community Development Corporation
Position: Community Services Coordinator (CSC)
Reporting to the Director of Community Programs, the Community Services Coordinator (CSC) will ensure that low and moderate-income residents have access to programs and services that empower them to overcome barriers. The Community Services Coordinator will also contribute to the improvement of social and racial justice by ensuring that Fenway CDC’s overall service delivery process is equitable and inclusive. This position is a full-time, exempt position and reports to the Director of Community Programs.
Healthy Neighborhoods Initiative (HNI) (35%)
Special Events and Volunteer Management (35%)The coordinator will also plan and organize community events, as well as the Fenway Porchfest music festival in collaboration with Fenway Alliance and Fenway Civic Association to enrich the lives of residents
Manage Food Access Programs (10%)
General Meetings and Follow Up (20%)
QUALIFICATIONS AND CERTIFICATIONS
Fenway CDC does not expect any one candidate to meet all the criteria below, but rather hope you will apply if the role and responsibilities excite you.
Preferred Skills, Abilities, Education and Experience
Salary and Benefits: Salary range will be commensurate with experience within a range of $50,000 to $55,000. Fenway CDC has a full benefits package that includes medical, dental and vision insurance, long and short-term disability insurance, 401k matching, paid sick, vacation, and holiday leave.
To Apply: Please email resume and cover letter speaking to your interest and skills for this position to projects@fenwaycdc.org. Applications are encouraged by January 16, 2023 and will be reviewed and evaluated beginning on that date. Interviews will subsequently be scheduled on a rolling basis. We anticipate at least 3 rounds of interviews for the successful candidate.
Fenway CDC is an Equal Opportunity Employer and considers qualified applicants for employment regardless of expression, age, color, religion, disability, veteran status, sexual orientation or any other protected class.
Posted January 12, 2023
Harbor Health Services
Position: Elder Service Plan (ESP) Resident and Wellness Coordinator
Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton, providing comprehensive healthcare, transportation and social services for more than 450 frail elders who continue to live with dignity and independence in the community. To help further the mission of Harbor, we are looking for a talented Case Manager to join us at our partner site, Ann Lynch Homes in South Boston.
The Elder Service Plan (ESP) Resident and Wellness Coordinator is responsible for the case management needs of Elder Service Plan clients residing in Anne Lynch housing; as well as developing and running wellness programs for all residents within the Anne M. Lynch building. This position will assist ESP clients in navigating and accessing community services, resources, and adopting healthy behaviors. This position is located at the Anne M. Lynch Homes at Old Colony, 20 Rev. Burke Street, South Boston, MA. Position is 20 hours weekly, Monday through Friday, hours can be negotiable/flexible.
This position is offered with a full benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!
Role:
Requirements:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Please apply online at https://www.hhsi.us/about-us/join-our-team/ or email resume to jtranford@hhsi.us or call 617-522-2342 for more info.
Spear Management Group, Inc.
Position: Resident Service Coordinator - Autumn Woods
Spear Management Group, Inc. is looking for a multi-talented individual to fill the exciting role of Resident Services Coordinator at our community in Worcester, MA. This roll assists residents in obtaining the services and resources they may need to maintain independence, life satisfaction, and a successful tenancy.
You will be responsible for our current resident programs and tasks while finding funding and developing new programs. Meeting with residents who need assistance and help guide them to the resources. Overseeing our youth after school program and youth summer programs.
Resident Service Coordination responsibilities fall into several categories: outreach, service planning, coordination, problem solving, intervention, advocacy, grant writing, community outreach, maintaining RSC database, adhering to HUD and local housing authority requirements and record keeping.
A combination of education and experience that encompasses knowledge of community resources and service agencies is A MUST.
An ability to work with and motivate a diverse resident population in a non-traditional human services setting is required.
The successful candidate will have excellent written and verbal skills, the ability to maintain reporting requirements, and computer experience in Microsoft Office products.
Qualified candidates are expected to have an associates or bachelor’s degree in a related field, Social Services, or a minimum of two years’ experience in social service programs, preferably residential.
Bilingual in Spanish or another language a plus!
Competitive Benefits Structure!
Autumn Woods a finalist for Affordable Community of the Year 2022 – MAA
Email your resume to Jennifer Savard-Yadav at Jsavard@spearmgmt.com
Posted: March 10, 2023
WinnCompanies
Position: Community Coordinator openings in Lynn, Roxbury/Dorchester & Worcester, MA
Works as a core part of our property management team that supports and enhances the quality of life within a family apartment community across Winn’s six key outcome areas: Stable Housing, Employment, Education, Health, Community Engagement and Economic Mobility. Works with residents, partners, and the community staff to identify needs, interests and opportunities for individuals and the community at large. Utilizes community assessments and one-on-one coaching to establish community needs. Builds a targeted network of strong community partners across Winn’s outcome areas to develop and coordinate resource referrals/follow-up, targeted interventions, on and off-site programs and support, and community engagement opportunities.
Responsibilities
- Create and implement an annual Connected Communities plan for the community based on need, interest, and opportunities. Create a comprehensive strategy for program development and implementation, information collection, partnership development, and budget implications. Manage property Connected Communities budget. Review and track goals with Property Managers and Regional Managers.
- Coordinate resources for residents that address six key community outcomes: housing stability, employment, economic mobility, education, health, and community engagement. Provide direct assistance, program referrals, and 1-1 coaching (when necessary) to individuals and families based on assessed need
- Establish and maintain relationships with local service providers, resident leadership, community stakeholders, and other community partners in Winn’s 6 key outcome areas. Create and manage Memorandums of Agreement (MOUs) with third parties providing services and programs on and off-site for residents.
- Utilizing Apricot 360, collect, manage, report on, and analyze resident data, and ensure accuracy and consistency with established data. Data is collected through annual resident surveys, resident touchpoints, community programs, activities, and partner reporting.
- Effectively develop methods of communication with residents, including but not limited to quarterly community meetings, a monthly community newsletter, event flyers, and social media updates.
- Actively participate in professional development opportunities provided by the region, department, and Winn.
Requirements
- High School diploma or GED
- 1-3 years experience
- Advanced skills with Microsoft applications which include Outlook, Word, Excel, PowerPoint or Access and other web based applications. Produce complex documents, perform analysis and maintain databases.
- Ability to summarize and communicate moderately complex information in varied written formats to internal and external customers.
- Provide a high level of customer service to meet customer service standards and expectations for the assigned responsibilities.
- Drivers license
- Bachelor’s degree in Social Work, Business, Public Policy or related field
- Bilingual in Spanish
Community Coordinator I (Cobbet Hill) – Lynn, MA Apply online at https://jobs.lever.co/winnco/522607bd-70ce-4127-aee9-129dcd63e9d9
Community Coordinator I Roxbury/Dorchester, MA– Apply online at: https://jobs.lever.co/winnco/bd884e29-53d3-44e3-927f-030ccf0af317
To view all jobs available nationwide, please go to www.WorkWithWinn.com.
Please help us to spread the word! If you have any questions, please reach out to me via email dala@winnco.com or phone 617-435-0815. Interested candidates should apply online. Thank you for helping us to reach candidates who are committed to Winn’s mission so we can grow our team!
Posted: February 22, 2023
2Life Communities
Position: Resident Service Coordinator, Part Time
Provide residents and their families with support to access social services, assist in resolving tenancy problems, and follow up on resident issues. Bilingual in Spanish OR Mandarin and Cantonese highly preferred.
ESSENTIAL JOB FUNCTIONS
- Conduct periodic assessments of residents’ social, psychological, cognitive, and physical status and develop a plan to address needs
- Advocate on behalf of residents for adequate, timely, and cost-effective provision of services
- Participate in Housing and Health Care Integration Initiatives
- Respond to resident emergency calls with other staff (during scheduled work hours)
- Educate, assist, and advise residents and their families of available services and resources, both within 2Live Communities and in the community
- Pursue avenues for additional services through private, local, state, and federal sources
- Document and maintain confidential files of all significant contacts with residents, social service providers, medical providers, families, and for HUD reporting
- Coordinate care across medical providers for residents and ensure a safe transition in the discharge planning with residents, families, and hospital or rehab team
KNOWLEDGE, SKILLS & ABILITIES
- Masters or BA Degree, with a concentration in Social Work, Gerontology, or other related fields.
- Resident Services Coordinator Certification or willingness to attain this within the first year of employment
- Experience working with older adults
- General computer literacy with Microsoft Office products and database software
2LIfe Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age. 2Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.
Qualified candidates are strongly encouraged to apply here
BENEFITS AND MORE
We offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families. Our rewards program includes but not limited to:
- Robust medical and dental plan
- Vision
- Employer-paid life and AD&D, STD, and LTD insurance
- 401(k) plan
- Paid vacation
- Paid holidays
- 2 floating holidays
- Pet insurance
- And more!
The above statements intend to describe the general nature and level of work performed by people assigned to do this job. The above does not intend to be an exhaustive list of all responsibilities and duties required.
We desire to build and cultivate an inclusive environment that brings together a diverse workforce with unique experiences, backgrounds, talents, and perspectives.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
Posted February 13, 2023
Appleton Corporation
Position: Resident Services Coordinator – Full-Time
Elmwood Towers/Prospect Heights, Holyoke, MA
POSITION SUMMARY
Responsible for the coordination of health and community related services to provide a quality living experience for residents in assigned properties managed by Appleton Corporation.
ESSENTIAL JOB FUNCTIONS*
Promote and encourage the maintenance and growth of a diverse population of elders’/residents’ independence by teaching and empowering elders/residents to their highest level of functioning. Assist the elders/residents in accessing community services i.e. transportation, meals-on-wheels, mental health counseling, home care services, certified services and SNAP benefits. Plan and assist health wellness social events for elders/residents; i.e. picnics, parties, special events, annual RAD, etc. Host health seminars and health clinics every month; such as blood pressure screening, blood sugar, nutritional, etc. to increase elder/residents awareness – utilizing necessary professionals.
Outreach to community agencies to acquire knowledge of local community resources. Receive resident referrals regarding lease violations and services needed to assist residents to remain in their units and be lease compliant.
Make apartment visits to elders/residents, as necessary, to evaluate physical, mental, and psychological status.
Monitor health and well-being of all elders/residents, as required. Be involved in family contacts, as necessary, for the purpose of resolving health-related problems of elders, when proper authorization has been obtained. Provide reports regarding day-to-day services, any lease violations, and activities provided. Attend all Appleton Corporation meetings, seminars and trainings as required. Flexibility required to assist with related events at multiple sites as needed.
Work in conjunction with and support of Resident run programs to ensure the success of the program. Coordinate annual flu/Covid vaccination clinics in conjunction with Director or Resident Services (DRS). Work in conjunction with Property Manager & DRS in processing Reasonable Accommodations. Operate within the parameters of the properties approved Rec/Rehab budget. Adhere to and operate within all Fair Housing Guideline. Responsible for petty cash & reconciliations of cash advances. Attend 36 hours of training through MassHousing TAP program to obtain MARSCH certification as CRSC certified Resident Coordinator in Housing as required by HUD. Committed to working in a team-based environment. Continuously work to ensure the health and safety of residents, visitors, co-workers, vendors and self. Consistent and reliable attendance.
QUALIFICATIONS:
• Associates Degree in social services/gerontology or equivalent work experience.
• Minimum of 1 year of relevant experience.
• Excellent verbal and written communication skills
• Knowledge of federal or state resources for the elderly and disabled.
• Bilingual required
Interested candidates should forward a cover letter and resume to Lisa Berneche: lverville@oconnells.com or call 413-540-1323
Posted February 10, 2023
Fenway Community Development Corporation
Position: Career Coach
Fenway CDC works to preserve the Fenway as a vibrant and diverse neighborhood by developing affordable housing, providing programs that enrich lives, and strengthening community voices. The organization is a 501 (c) 3 non-profit. We have three program departments: Housing, Community Organizing & Planning, and Community Programs. Learn
more about us at www.fenwaycdc.org
Fenway CDC seeks a full-time Career Coach to manage its “Walk to Work” workforce development and resident services program that improves the quality of life for residents of the Fenway and other Boston residents. Reporting to the Director of Community Programs, the Career Coach will provide 1-1 counseling, case management, and referrals to help residents overcome barriers to improve financial stability, advance their education, and explore stronger career pathways. Position requires in office presence with some remote work possible.
Responsibilities:
Through service provision and referral, the Career Coach helps youth, adults, seniors, and vulnerable individuals (e.g., people with special needs, those who have had prior justice system involvement, CORI issues, recent immigrants) access:
1. Financial stability services ranging from individualized financial coaching, accessing public benefits such as SNAP, childcare vouchers, fuel assistance, helping with eviction prevention and finding affordable housing.
2. Healthcare services and wellness programs.
3. Education programs (Adult Basic education, English for Speakers of Other Languages, computer literacy, and certificate programs leading to career credentials)
4. Apprenticeships and career training programs The Career Coach will establish relationships with employers and help connect residents to job openings, documenting interactions, and provide ongoing follow-up. The Career Coach is also responsible for hosting an annual Career Fair with local businesses to serve residents in the community, as well as facilitating workshops such as resume writing and networking.
Education, Qualities, and Skills:
• College degree or equivalent professional experience
• Minimum of two years’ experience helping low-income or vulnerable populations access financial stability services, advance education, and employment programs
• Ability to work independently and as a team to achieve program outcomes
• Knowledge of Boston area employers, job training and career pathways, job development, and web-based job search resources and techniques
• Experience working with young adults ages 18-24 and familiar with positive youth development frameworks
• Strong work ethic, a good sense of humor, and a commitment to social justice
• Proficient in Microsoft Office Suite, experience using data management software to track program outcomes, and prepare program reports
• Bilingual in English and any one of these languages (Spanish, Portuguese, Haitian Creole, Mandarin, Russian, Amharic and/or Arabic (written/verbal) a plus
• Attention to detail in case management and documentation
• Ability to work in a multi-cultural, fast-paced environment
• Provide resume writing /cover letter assistance and job search guidance to participants
• Assist participants in developing job search strategies
• Schedule and conduct face-to-face or virtual mock interviews and provide feedback
• Counsel and assist participants in determining their long and short-term goals
• Lead full recruiting life cycle from sourcing, strategies and talent
Salary and Benefits: Salary range will be commensurate with experience within a range of $55,000 to $60,000. Fenway CDC has a full benefits package that includes medical, dental and vision insurance, long and short-term disability insurance, 401k matching, paid sick, vacation, and holiday leave. This is a full-time (40hr/wk.) exempt position reporting to the Director of Community Programs. To Apply: Please email resume and thoughtful cover letter to projects@fenwaycdc.org.
Resumes and cover letters will be reviewed, and interviews will be scheduled on a rolling basis. Resume evaluation begins February 22nd.
Fenway CDC is an Equal Opportunity Employer and considers qualified applicants for employment regardless of expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected class.
Posted January 27, 2023
Winchendon Housing Authority
Position: Full-Time Resident Services Coordinator/Administrative Assistant Position
The Winchendon Housing Authority is seeking to hire a Full-time Resident Services Coordinator/Administrative Assistant. This is a 40 hr./week position responsible to meet with elderly-disabled and family residents of both federal and state subsidized housing units to discuss needs of each resident and to improve their lives while living at the WHA. This administrative position will include managing all WHA work orders generated in our PHA-Web software system.
Required qualifications are solid understanding of Microsoft Windows 10, Microsoft Office 365 with strong ability using Microsoft Access database software and Internet systems. Applicant must have attained at least a High School Diploma or equivalent schooling and to have strong experience in public relations with both elderly and family clientele. The RSC will also plan, coordinate, evaluate programs and provide detailed monthly/annual reports to WHA Director and DHCD on services provided/created for residents. This position will work closely with WHA maintenance team to coordinate daily, weekly and monthly work order issuance and completion.
Preferred qualifications are o have some working knowledge of state and federal regulations that apply to low rent public housing, social security administration requirements and Healthcare services. Some level of training in low-rent public housing administration. Experience in AASC resident management software and PHA-WEB housing management software. and bilingual ability in Spanish is preferred.
In addition to the above duties, the successful applicant in this position must demonstrate experience initiating and sustaining a high level of accountability resulting in positive outcomes for residents, is mission-focused and demonstrates previous experience successfully collaborating with all levels of staff, volunteers and community organizations. Must be self-motivated driven to succeed in all task/goals assigned or developed.
SALARY RANGE: $42K to $48K, commensurate with experience. This position is partially funded with a 3-Year Grant from DHCD (Department of Housing and Community Development) with the possibility of an extension of the program if state budget allows.
PRE-OFFER PROCESS: A CORI/SORI background check will be completed as well as a complete physical and drug screening on the prospective candidate.
Please email to dconnor@winha.org or 1st class mail your resume and 3 current letters of reference. Please include in the subject line Resident Service Coordinator/Administrative Assistant Position and have delivered to the WHA by the end of business on Thursday January 19, 2023 to, Mr. David P. Connor, Executive Director, Winchendon Housing Authority, 108 Ipswich Drive, Winchendon, Ma. 01475.
This position will remain open until filled by a qualified candidate.
WHA is an Equal Employment Opportunity, Affirmative Action (EEO/AA) employer and do not discriminate on the basis of race, color national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability in compliance with the ADA (Americans with Disabilities Act) with respect to employment opportunities.
Posted January 23, 2023
2Life Communities
Position: Therapeutic Arts Manager
Supports the needs of activities for a diverse population of older adults that includes residents with Alzheimer’s or other dementias, individuals on the spectrum, and persons with sensory deficits. Oversees creating and delivering interactive programming (groups and individual sessions) that focuses on music and other arts-related approaches that rely on imagination and meaningful engagement.
ESSENTIAL JOB FUNCTIONS
- Develop and oversee holistic, resident-centric, dementia care programming that focuses on the physical and mental wellness of older adults
- Lead and mentor interns, staff and Masters in Expressive Arts Therapy
- Support Joyful Connections programs and participants
- Expand collaborations with and outreach to individual expressive arts specialists and academic institutions
- Maintain timely documentation and record keeping of participant involvement and services provided
- Educate and train staff throughout the organization on best practices for working with persons with dementia
KNOWLEDGE, SKILLS & ABILITIES
- 3-5 years of experience working with residents with Alzheimer’s disease and other dementias
- Masters Degree in Social Work, Expressive Arts Therapy, Gerontology, or a related field with a focus on aging
- Experience coordinating and leading therapeutic arts programs and facilitating resident groups
- Cultural competency/interest in the diverse population served by 2Life; diverse individuals or individuals who are bilingual, a plus
- Outgoing, warm and caring personality
- Ability to useMicrosoft Office and Google Docs Suites; familiarity with Salesforce desired but not required
- Have sufficient transportation to travel as needed between all 2Life locations
SUPERVISORY RESPONSIBILITY
- Direct supervisory responsibilities for Joyful Connections Coordinator
2LIfe Communities provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age.
2Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.
Qualified candidates are strongly encouraged to apply here
BENEFITS AND MORE
We offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families. Our rewards program includes but not limited to:
- Robust medical and dental plan
- Vision
- Employer-paid life and AD&D, STD, and LTD insurance
- 401(k) plan
- Paid vacation
- Paid holidays
- 2 floating holidays
- Pet insurance
- And more
We desire to build and cultivate an inclusive environment that brings together a diverse workforce with unique experiences, backgrounds, talents, and perspectives.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
Posted January 2023
2Life Communities
Position: Senior Living Fitness Specialist
Engage residents in diverse exercise classes, health, wellness, and expressive therapy programs that contribute to healthy aging through one-on-one and group sessions.
ESSENTIAL JOB FUNCTIONS
- Facilitate and lead daily exercise classes for residents; upgrade and modify the level of exercise classes where appropriate
- Teach specialized arthritis and balance classes
- Evaluate residents for safe use of gym equipment, supervise their usage, and track the progress of all participants, including re-evaluating residents every six months
- Assess resident competency by conducting evaluations before resident participation in the Fitness & Wellness gym usage program
- Work with frail, isolated residents in their apartment one-on-one to encourage their participation in class and gym usage to combat isolation and support socialization
- Collect and update all medical information for each resident
- Facilitate the resident gym key entry program and rehab protocols in collaboration with resident’s physicians, PTs, and OTs
- Participate in continuing education to stay current on best practices and research related to healthy aging
- Collaborate with campus, resident-facing program staff to develop resident-centric programs
- Participate in program evaluation
- Assist Fund Development on grant applications
OTHER DUTIES AND RESPONSIBILITIES
- Train and supervise interns and volunteers assisting with the Fitness & Wellness Program
- Track and monitor fitness expenses
KNOWLEDGE, SKILLS & ABILITIES
- Degree in Exercise Physiology, Exercise Science, or Health & Fitness required
- Ability to work well with older adults, including those with cognitive or physical impairments
- Ability to listen and establish trust and remain non-judgmental
- Computer literate- Microsoft Office, Google WorkSpace, & Salesforce
WORKING CONDITIONS/PHYSICAL DEMANDS
- While performing the duties of this job, the employee is regularly required to bend, stretch, stand and lift (fitness) equipment up to 20 pounds.
2LIFE COMMUNITIES provides superior housing to older adults of all backgrounds who can thrive independently within a supportive environment. We are a mission-driven organization with a vision whereby all older adults have the opportunity to age in community – to live a full life of connection and purpose in a dynamic and supportive environment. We are continually evolving support services to meet the needs of our diverse residents as they age.
2Life Communities owns and operates over 1,300 units of affordable rental housing located within six campuses in metropolitan Boston. With another 210 apartments under construction and more in planning, we expect to add another 600-700 units within the next several years as we complete projects in active planning and construction phases.
BENEFITS AND MORE
We offer a very rich benefit plan which for individuals adds 27% on top of the base pay and over 30% for employee +1 and families. Our rewards program includes but not limited to:
- Robust medical and dental plan
- Vision
- Employer-paid life and AD&D, STD, and LTD insurance
- 401(k) plan
- Paid vacation
- Paid holidays
- 2 floating holidays
- Pet insurance
- And more!
We desire to build and cultivate an inclusive environment that brings together a diverse workforce with unique experiences, backgrounds, talents, and perspectives.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.
Posted: January 2023
Fenway Community Development Corporation
Position: Community Services Coordinator (CSC)
Reporting to the Director of Community Programs, the Community Services Coordinator (CSC) will ensure that low and moderate-income residents have access to programs and services that empower them to overcome barriers. The Community Services Coordinator will also contribute to the improvement of social and racial justice by ensuring that Fenway CDC’s overall service delivery process is equitable and inclusive. This position is a full-time, exempt position and reports to the Director of Community Programs.
Healthy Neighborhoods Initiative (HNI) (35%)
- Work closely with the Director of Community Programs and Marketing & Development Director for branding activities and grant reporting
- Coordinate monthly meetings, prepare minutes, and participate in grant review sessions.
- Collaborate with Metro Housing Boston to implement financial coaching services at Fenway CDC and prepare program reports (# served, types of services provided, outcomes, etc.)
- Ensure provision of referral services to residents based on individual needs assessments
- Prepare and submit monthly HNI reports to Director of Community Programs for evaluation purposes to ensure grant compliance
Special Events and Volunteer Management (35%)The coordinator will also plan and organize community events, as well as the Fenway Porchfest music festival in collaboration with Fenway Alliance and Fenway Civic Association to enrich the lives of residents
- Recruit and train community leaders and volunteers to ensure smooth running of events
- Coordinate with organizers to ensure performers are recruited and manage location logistics
- Participate in planning meetings, provide administrative support, and create marketing materials for distribution to the public
- Facilitate diverse programming opportunities at Newcastle Saranac Community Studio
Manage Food Access Programs (10%)
- Recruit and manage volunteers to ensure Fair Foods sites are running effectively
- Ensure volunteers and staff distribute bags of produce to residents in need
- Promote food access programs to ensure diversity and inclusion and collect data for program and grant reporting purposes
General Meetings and Follow Up (20%)
- Attend Fenway CDC and other community meetings when required
- Prompt thoughtful communication to follow up with community residents and stakeholders
- Actively engage with residents of the neighborhood to understand needs and support relevant programming
QUALIFICATIONS AND CERTIFICATIONS
Fenway CDC does not expect any one candidate to meet all the criteria below, but rather hope you will apply if the role and responsibilities excite you.
- Degree in social work, public health, or a related field or equivalent work experience providing services in a Housing/Multi-Family housing environment, or a private, non- profit social service organization serving youth and families
- Bilingual Spanish speaker preferred; language skills in Mandarin, Russian, Portuguese, Haitian Creole, and/or Amharic are also encouraged to apply
- Knowledge and experience in affordable housing; experience working with elders is a plus
- Established understanding of city and state programs for low-income residents, disabled, elderly, etc.
Preferred Skills, Abilities, Education and Experience
- Must be able to handle and protect the privacy of highly sensitive, confidential information
- Proactively anticipates, manages, and constructively resolves conflicts and disagreements; engages in trauma-informed communication practices; identifies ways conflict can lead to positive change
- Demonstrates respectful and effective communication with colleagues and residents/tenants –meeting people where they are
- Demonstrates a high level of emotional intelligence, treats others ethically and fairly, and displays integrity and honesty
- Possesses ability to self-direct, strong attention to detail and commitment to excellence in work product while handling multiple projects at one time
- Experience working with at-risk and underserved communities
Salary and Benefits: Salary range will be commensurate with experience within a range of $50,000 to $55,000. Fenway CDC has a full benefits package that includes medical, dental and vision insurance, long and short-term disability insurance, 401k matching, paid sick, vacation, and holiday leave.
To Apply: Please email resume and cover letter speaking to your interest and skills for this position to projects@fenwaycdc.org. Applications are encouraged by January 16, 2023 and will be reviewed and evaluated beginning on that date. Interviews will subsequently be scheduled on a rolling basis. We anticipate at least 3 rounds of interviews for the successful candidate.
Fenway CDC is an Equal Opportunity Employer and considers qualified applicants for employment regardless of expression, age, color, religion, disability, veteran status, sexual orientation or any other protected class.
Posted January 12, 2023
Harbor Health Services
Position: Elder Service Plan (ESP) Resident and Wellness Coordinator
Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton, providing comprehensive healthcare, transportation and social services for more than 450 frail elders who continue to live with dignity and independence in the community. To help further the mission of Harbor, we are looking for a talented Case Manager to join us at our partner site, Ann Lynch Homes in South Boston.
The Elder Service Plan (ESP) Resident and Wellness Coordinator is responsible for the case management needs of Elder Service Plan clients residing in Anne Lynch housing; as well as developing and running wellness programs for all residents within the Anne M. Lynch building. This position will assist ESP clients in navigating and accessing community services, resources, and adopting healthy behaviors. This position is located at the Anne M. Lynch Homes at Old Colony, 20 Rev. Burke Street, South Boston, MA. Position is 20 hours weekly, Monday through Friday, hours can be negotiable/flexible.
This position is offered with a full benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more!
Role:
- Establishes trusting relationships with Elder Service Plan clients living in the Anne M. Lynch Homes and their families, provides general support and encouragement, social support and informal counseling, and advocates for individuals and community health needs.
- Provides support and referrals to local, state and federal agencies for ESP clients such as food stamps and The Ride.
- Provides ongoing follow-up, basic motivational interviewing, and goal setting with ESP clients
- Assists ESP clients to connect with transportation and provide appointment reminders in special circumstances.
- Acts as a liaison between ESP Interdisciplinary Team members, ESP clients and Beacon property managers.
- Works closely with ESP social workers and care team to help ensure that clients have comprehensive and coordinated care.
- Records client care management information in the Electronic Medical Record (EMR) no later than 24 hours after contact.
- Improves the quality of life for all residents within the housing development and promotes a positive sense of community among the population.
- Coordinates and implements appropriate on-site educational and wellness programs for all residents.
- Creatively sources and accesses new services and programs appropriate to the needs of all residents.
- Exhibits excellent working relationships with clients, caregivers and staff, effectively communicating HHSI’s mission.
- Attends regular staff meetings, trainings and other meetings as requested, occasional travel to other ESP sites for training and meetings as needed.
Requirements:
- Bachelor’s degree in Social Work, Human Services or Related Field
- Current BLS (Basic Life Support for Healthcare Providers) is required prior to hire
- 2 years of professional experience working in community service-related field
- 1 year of experience working with a frail elder population (paid or volunteer experience) preferred
- Critical thinking skills to problem solve individually, and in a team setting, ability to work independently and cooperatively as part of a multidisciplinary team
- Bilingual desired, English /Spanish, Haitian Creole, Russian, and/or Portuguese
- Ability to prioritize, organize and schedule busy workdays
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Please apply online at https://www.hhsi.us/about-us/join-our-team/ or email resume to jtranford@hhsi.us or call 617-522-2342 for more info.
Donna Coyle
Email: dcoyle@oconnells.com
Email: dcoyle@oconnells.com
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