Positions
Posted June 28, 2022
The Schochet Companies are Hiring!
Do you want to make a difference in the lives of older adults in low-income housing? Can you work one-on-one with residents to identify needs and coordinate services while they age in place? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and prevent isolation. We have an incredible job opportunity for YOU! We want you to apply for the Riverside Towers Resident Service Coordinator position!
About us: The Schochet Companies is a full-service real estate development and management company with a deep commitment to provide enriched housing with resident supports. Resident services is an essential part of our property management philosophy and our amazing team of 13 Resident Service Coordinators, with the support of our Director of Resident Services, play a valuable role in each of their property management teams.
About the job: This Resident Service Coordinator position supports Riverside Towers, an incredible community with 200 low-income apartments located in the heart of Medford Square. Duties/Skills include but not limited to:
Team player with a BS in Social Work or related field or 2-3 years’ experience in social services delivery with senior citizens or nonelderly disabled. Must have valid driver’s license to travel for meetings and conferences when needed.
Competitive salary & excellent benefits! Interested and qualified candidates please submit resume to: jobs@schochet.com or fax 617-830-0373. Pre-employment background check & drug test required. EOE
For more information please call Robin @ 617-398-5144
www.schochet.com
Posted May 4, 2022
Resident Services Coordinator (Bi-Lingual)
Metro West Collaborative Development (Metro West CD) seeks a full-time Resident Services
Coordinator to lead and develop its in-house Resident Services Program. S/he will work closely with
the Executive Director and other staff to support the residents of our affordable housing
developments.
The Organization
Metro West CD is a non-profit development corporation formed in 1991 to address the shrinking supply of affordable housing in communities west of Boston. Our CDC is involved in many facets of affordable housing: development, management, advocacy, public policy, affirmative marketing, eligibility certification and housing search assistance. Metro West CD has developed 117 units of affordable housing to date (in Watertown, Medway, Newton, and Norwell), has an additional 44 units in construction in Medway, and an additional 83 units in predevelopment in Hudson and Newton.
We are a small, collaborative team that works hard to meet the needs of the communities we serve, yet our organizational culture encourages and values work life balance. For more information on our work, please visit www.metrowestcd.org.
The Position
We are seeking a detail-oriented self-starter to join our small team of affordable housing professionals. The Resident Service Coordinator (RSC) assists residents of Metro West CD’s properties in maintaining successful tenancies by fostering a sense of community through useful and engaging programming and creating and/or referring them to services as appropriate. The Resident Services Coordinator will develop, manage, and offer programs and services that support stable tenancies and serve children, adults and seniors living in Metro West CD properties. In addition to direct teamwork with fellow Metro West CD staff, the RSC will coordinate with property management staff and community partners.
Responsibilities include:
Resident Services Coordination
- Orients new tenants with property management staff
- Facilitates connections in the community and/or referrals as necessary
- Convenes neighborhood community-building activities
- Attends Property Management meetings
- Ensures that there is a current “Resident Resource Directory” for residents in each of our communities
- Creates monthly calendar and property newsletter with input from Property Manager and other staff
- Provides crisis intervention to residents as needed
- Participates in joint annual apartment inspections with Property Manager and/or Maintenance; follows up on any referrals from inspections such as housekeeping and hoarding issues, presence of unauthorized occupants, smoking in apartment, etc.
Metro West CD Housing Programs
– Assists Housing Programs Manager with housing clinics and administration of and translation services for WATCH CDC / Newton Wellesley Hospital grant
– Assists with Emergency Rental Assistance Programs as needed
– Assists with Affirmative Fair Housing Plan review and lotteries as needed
– Participate in ongoing racial equity trainings with Metro West CD staff
Program Implementation & Evaluation
- Consistently tracks and measures programs and progress
- Coordinates with property management staff to review and implements Resident Services Plans and Eviction Prevention Plans
- Documents resident outcomes and stories for grant proposals, reports, and social media
Our Ideal Candidate
Our ideal candidate will be passionate about affordable housing in smaller and suburban communities and interested in growing with a regional-scale nonprofit. S/he will be a flexible hands-on team player who brings experience working with lower income populations. We seek an enthusiastic and creative problem solver, who demonstrates commitment to our mission and the communities we serve.
Desired Qualifications and Skills:
- Bilingual (Spanish/English) strongly preferred
- Background in providing and facilitating social services.
- Knowledge of affordable housing marketing and fair housing compliance
- Knowledge of mental health, addictions, family issues, youth development, multicultural issues, and elderly service delivery systems.
- Experience developing and implementing service plans
- Experience facilitating group events/activities
- Strong interpersonal skills; experience with diverse populations
- Ability to work independently as well as collaboratively
- Excellent organizational and time management skills
- Effective written and verbal communication skills
- Strong Microsoft Office skills including use of Excel; knowledge of Salesforce a plus
- Ability to work occasional evenings or weekends
- Ability to be regularly on site in Norwell, Medway, Newton, and Watertown
- A strong work ethic, a good sense of humor, and a commitment to social justice
- Bachelor’s Degree preferred in Social Work/Human Services, and/or 3-5 years’ equivalent work experience providing services in a Housing/Multi-Family housing environment, or a private, non-profit social service organization serving youth and families.
Salary and Benefits
Work Schedule: Monday- Friday office hours (generally 9-5). Occasional evening and weekend hours may be required. This is a full-time position, although we would consider a less-than full time schedule for highly qualified applicants.
Transportation: Must have a valid driver’s license and reliable vehicle to attend conferences, trainings, and meetings at other properties as required.
Benefits: Metro West CD offers a competitive benefits package that includes health care, dental and vision insurance, 401k, paid sick and vacation time, remote work opportunities, and professional development opportunities. To Apply
Resume and cover letter should be sent to: Caitlin Madden, Executive Director at caitlin@metrowestcd.org.
Applications will be accepted until the position is filled. Metro West CD is an Equal Opportunity and Affirmative Action Employer. We encourage applications from candidates from diverse backgrounds and cultures.
Posted May 2, 2022
POSITION: Resident Services Coordinator
REPORTS TO: Property Manager
PRINCIPLE FUNCTION: Identify, develop, initiate, and coordinate the resources needed by residents to maintain tenancy, encourage independence, and generally enhance the quality of life of residents in the housing community, in collaboration with Cornerstone Corporation policies.
DUTIES AND RESPONSIBILITIES:
1. Develop orientation program for new residents.
2. Develop in-home services program such as chore services, homemaker, and transportation, as indicated by the needs of residents.
3. Provide coordination and support for on-site social programming and health promotion by organizing periodic program sessions and other special events as desired by the resident population.
4. Work with volunteer agencies to recruit volunteers to assist the residents.
5. Conduct needs assessments for residents; refer residents with case management and/or health needs to appropriate programs and services.
6. Work with residents to identify and prioritize their service needs and develop alternative strategies for meeting these needs.
7. Develop an inventory of local health, social service and community resources for use by residents, families and caregivers. Assist them in maximizing these resources.
8. Work with Management staff to assist residents with lease violation issues and maintain
confidential documentation of such issues.
9. Assist residents with filling out forms.
10. Work with Management staff to assist with processing of Reasonable Accommodation requests.
11. Initiate and maintain a close working relationship with local resources; information sharing, mutual consultation, joint planning and adjustments, joint problem solving.
12. Prepare monthly newsletter and other resident correspondence to publicize services/activities.
14. Plan and participate in weekly activities/trips.
15. Locate funding for resident services program.
16. Recruit and supervise adult volunteers.
17. Develop a working relationship with community resources which could enhance the development.
18. Process tenant complaints, issues and concerns. Conduct tenant mediation/conferences.
19. Assist with annual inspection process and follow-up on Resident issues that are identified.
20. Assist with Recertification's as requested by Management.
21. Establish and monitor goals of Resident Services Program. Develop new programs as required
as a result of evaluation of response and effectiveness of services.
22. Attend required training in order to achieve/maintain certification.
23. All other related duties as deemed necessary by the Property Manager.
24. All employees have the responsibility of performing their work in a safe and efficient manner. Employees must be responsible for observing all company safety rules, report unsafe conditions and all incidents to their supervisor.
QUALIFICATIONS:
- BA in human services field.
- Two years experience working with elder/youth populations in resident services, social work or case management.
- Good organizational, communication (both oral and written), and planning skills, creative thinking.
- Personable and able to work with and understand the problems and attitudes of a varied resident population.
- Ability to communicate well with residents.
- Demonstrated knowledge of disability issues, including HUD 504 and ADA compliance.
POSITION CONTENT
This job description is not intended to be and should not be construed as an all inclusive list of the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position, activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.
Mae Mattero, Property Manager Sherwood Village, 145 Mill St., Natick, Ma 01760, Phone: 508-651-181, Fax: 508-651-3333, Email: mmattero@cornerstonecorporation.net
The Schochet Companies are Hiring!
Do you want to make a difference in the lives of older adults in low-income housing? Can you work one-on-one with residents to identify needs and coordinate services while they age in place? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and prevent isolation. We have an incredible job opportunity for YOU! We want you to apply for the Riverside Towers Resident Service Coordinator position!
About us: The Schochet Companies is a full-service real estate development and management company with a deep commitment to provide enriched housing with resident supports. Resident services is an essential part of our property management philosophy and our amazing team of 13 Resident Service Coordinators, with the support of our Director of Resident Services, play a valuable role in each of their property management teams.
About the job: This Resident Service Coordinator position supports Riverside Towers, an incredible community with 200 low-income apartments located in the heart of Medford Square. Duties/Skills include but not limited to:
- Work as a team alongside the Wellness Coordinator, Wellness Nurse, property management staff, residents, volunteers and community partners.
- Connecting Residents to services is a primary duty of the RSC. This includes intake, education (services available and application procedures), and referrals to service providers in the general community. Some examples of service topics are, home management support, financial assistance, counseling (mental health and substance abuse), insurance, access to public benefits and food assistance.
- The RSC works one-on-one with residents on topics that are specific to the individual resident’s needs. Residents often have limited outside resources and the RSC can bridge this gap as a connection to services in the community.
- Establish onsite wellness programs and events through relationships with community partners and/or utilizing the RSC programming budget. Topics can range from having celebrations that prevent isolation and build community to lectures on health topics and ageing challenges.
- As member of the property management team the RSC also follows up on referrals from other staff regarding resident issues and concerns. Staff referrals to the RSC are often focused on challenges related to ageing in place, support in maintaining housing, conflict resolution, communication, safety of residents and emergency support.
- Advocate, organize, problem-solve and obtain results for residents.
- Establish relationships with agencies and service providers in the community who will provide direct services to residents.
- Develop an inventory of local health, social service and community resources for use by residents, resident’s families and caregivers. Assist residents in using these resources.
- Work with property managers and maintenance to assist residents in crisis situations or difficult situations. In addition, serve as a liaison between residents and property management staff.
- Maintain resident confidentiality and comply with code of ethics.
- Produce clearly written files, reports, emails and newsletter as assigned.
Team player with a BS in Social Work or related field or 2-3 years’ experience in social services delivery with senior citizens or nonelderly disabled. Must have valid driver’s license to travel for meetings and conferences when needed.
Competitive salary & excellent benefits! Interested and qualified candidates please submit resume to: jobs@schochet.com or fax 617-830-0373. Pre-employment background check & drug test required. EOE
For more information please call Robin @ 617-398-5144
www.schochet.com
Posted May 4, 2022
Resident Services Coordinator (Bi-Lingual)
Metro West Collaborative Development (Metro West CD) seeks a full-time Resident Services
Coordinator to lead and develop its in-house Resident Services Program. S/he will work closely with
the Executive Director and other staff to support the residents of our affordable housing
developments.
The Organization
Metro West CD is a non-profit development corporation formed in 1991 to address the shrinking supply of affordable housing in communities west of Boston. Our CDC is involved in many facets of affordable housing: development, management, advocacy, public policy, affirmative marketing, eligibility certification and housing search assistance. Metro West CD has developed 117 units of affordable housing to date (in Watertown, Medway, Newton, and Norwell), has an additional 44 units in construction in Medway, and an additional 83 units in predevelopment in Hudson and Newton.
We are a small, collaborative team that works hard to meet the needs of the communities we serve, yet our organizational culture encourages and values work life balance. For more information on our work, please visit www.metrowestcd.org.
The Position
We are seeking a detail-oriented self-starter to join our small team of affordable housing professionals. The Resident Service Coordinator (RSC) assists residents of Metro West CD’s properties in maintaining successful tenancies by fostering a sense of community through useful and engaging programming and creating and/or referring them to services as appropriate. The Resident Services Coordinator will develop, manage, and offer programs and services that support stable tenancies and serve children, adults and seniors living in Metro West CD properties. In addition to direct teamwork with fellow Metro West CD staff, the RSC will coordinate with property management staff and community partners.
Responsibilities include:
Resident Services Coordination
- Orients new tenants with property management staff
- Facilitates connections in the community and/or referrals as necessary
- Convenes neighborhood community-building activities
- Attends Property Management meetings
- Ensures that there is a current “Resident Resource Directory” for residents in each of our communities
- Creates monthly calendar and property newsletter with input from Property Manager and other staff
- Provides crisis intervention to residents as needed
- Participates in joint annual apartment inspections with Property Manager and/or Maintenance; follows up on any referrals from inspections such as housekeeping and hoarding issues, presence of unauthorized occupants, smoking in apartment, etc.
Metro West CD Housing Programs
– Assists Housing Programs Manager with housing clinics and administration of and translation services for WATCH CDC / Newton Wellesley Hospital grant
– Assists with Emergency Rental Assistance Programs as needed
– Assists with Affirmative Fair Housing Plan review and lotteries as needed
– Participate in ongoing racial equity trainings with Metro West CD staff
Program Implementation & Evaluation
- Consistently tracks and measures programs and progress
- Coordinates with property management staff to review and implements Resident Services Plans and Eviction Prevention Plans
- Documents resident outcomes and stories for grant proposals, reports, and social media
Our Ideal Candidate
Our ideal candidate will be passionate about affordable housing in smaller and suburban communities and interested in growing with a regional-scale nonprofit. S/he will be a flexible hands-on team player who brings experience working with lower income populations. We seek an enthusiastic and creative problem solver, who demonstrates commitment to our mission and the communities we serve.
Desired Qualifications and Skills:
- Bilingual (Spanish/English) strongly preferred
- Background in providing and facilitating social services.
- Knowledge of affordable housing marketing and fair housing compliance
- Knowledge of mental health, addictions, family issues, youth development, multicultural issues, and elderly service delivery systems.
- Experience developing and implementing service plans
- Experience facilitating group events/activities
- Strong interpersonal skills; experience with diverse populations
- Ability to work independently as well as collaboratively
- Excellent organizational and time management skills
- Effective written and verbal communication skills
- Strong Microsoft Office skills including use of Excel; knowledge of Salesforce a plus
- Ability to work occasional evenings or weekends
- Ability to be regularly on site in Norwell, Medway, Newton, and Watertown
- A strong work ethic, a good sense of humor, and a commitment to social justice
- Bachelor’s Degree preferred in Social Work/Human Services, and/or 3-5 years’ equivalent work experience providing services in a Housing/Multi-Family housing environment, or a private, non-profit social service organization serving youth and families.
Salary and Benefits
Work Schedule: Monday- Friday office hours (generally 9-5). Occasional evening and weekend hours may be required. This is a full-time position, although we would consider a less-than full time schedule for highly qualified applicants.
Transportation: Must have a valid driver’s license and reliable vehicle to attend conferences, trainings, and meetings at other properties as required.
Benefits: Metro West CD offers a competitive benefits package that includes health care, dental and vision insurance, 401k, paid sick and vacation time, remote work opportunities, and professional development opportunities. To Apply
Resume and cover letter should be sent to: Caitlin Madden, Executive Director at caitlin@metrowestcd.org.
Applications will be accepted until the position is filled. Metro West CD is an Equal Opportunity and Affirmative Action Employer. We encourage applications from candidates from diverse backgrounds and cultures.
Posted May 2, 2022
POSITION: Resident Services Coordinator
REPORTS TO: Property Manager
PRINCIPLE FUNCTION: Identify, develop, initiate, and coordinate the resources needed by residents to maintain tenancy, encourage independence, and generally enhance the quality of life of residents in the housing community, in collaboration with Cornerstone Corporation policies.
DUTIES AND RESPONSIBILITIES:
1. Develop orientation program for new residents.
2. Develop in-home services program such as chore services, homemaker, and transportation, as indicated by the needs of residents.
3. Provide coordination and support for on-site social programming and health promotion by organizing periodic program sessions and other special events as desired by the resident population.
4. Work with volunteer agencies to recruit volunteers to assist the residents.
5. Conduct needs assessments for residents; refer residents with case management and/or health needs to appropriate programs and services.
6. Work with residents to identify and prioritize their service needs and develop alternative strategies for meeting these needs.
7. Develop an inventory of local health, social service and community resources for use by residents, families and caregivers. Assist them in maximizing these resources.
8. Work with Management staff to assist residents with lease violation issues and maintain
confidential documentation of such issues.
9. Assist residents with filling out forms.
10. Work with Management staff to assist with processing of Reasonable Accommodation requests.
11. Initiate and maintain a close working relationship with local resources; information sharing, mutual consultation, joint planning and adjustments, joint problem solving.
12. Prepare monthly newsletter and other resident correspondence to publicize services/activities.
14. Plan and participate in weekly activities/trips.
15. Locate funding for resident services program.
16. Recruit and supervise adult volunteers.
17. Develop a working relationship with community resources which could enhance the development.
18. Process tenant complaints, issues and concerns. Conduct tenant mediation/conferences.
19. Assist with annual inspection process and follow-up on Resident issues that are identified.
20. Assist with Recertification's as requested by Management.
21. Establish and monitor goals of Resident Services Program. Develop new programs as required
as a result of evaluation of response and effectiveness of services.
22. Attend required training in order to achieve/maintain certification.
23. All other related duties as deemed necessary by the Property Manager.
24. All employees have the responsibility of performing their work in a safe and efficient manner. Employees must be responsible for observing all company safety rules, report unsafe conditions and all incidents to their supervisor.
QUALIFICATIONS:
- BA in human services field.
- Two years experience working with elder/youth populations in resident services, social work or case management.
- Good organizational, communication (both oral and written), and planning skills, creative thinking.
- Personable and able to work with and understand the problems and attitudes of a varied resident population.
- Ability to communicate well with residents.
- Demonstrated knowledge of disability issues, including HUD 504 and ADA compliance.
POSITION CONTENT
This job description is not intended to be and should not be construed as an all inclusive list of the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position, activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.
Mae Mattero, Property Manager Sherwood Village, 145 Mill St., Natick, Ma 01760, Phone: 508-651-181, Fax: 508-651-3333, Email: mmattero@cornerstonecorporation.net
Donna Coyle
Email: dcoyle@oconnells.com
Email: dcoyle@oconnells.com
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Thank you