ROSS Elder CoordinatorRegular Full Time Worcester, MA, US
Salary Range:$25.00 To $27.00 Hourly
ABOUT THE WHA: At the Worcester Housing Authority (WHA), our mission is to enhance the Worcester community by creating and sustaining decent, safe, and affordable housing that champions stability and self-sufficiency for our residents. As the second largest housing authority in New England, widely recognized for our innovative and progressive programs, we’re not just providing housing – we’re building futures. We’re looking for candidates who are mission-focused, goal-driven, and passionate. The WHA is committed to developing and supporting a diverse, equitable, and inclusive community both inside and outside of the workplace. Representation is important; our clients come from all walks of life and, not unintentionally, so do our staff. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our agency stronger.
ABOUT THE POSITION: The ROSS Elder Coordinator (Resident Opportunity and Self Sufficiency) assesses the supportive service needs of eligible, elderly/disabled residents, helping to improve quality of life, and enabling residents to age-in-place. The ROSS Elder Coordinator is a social service position responsible for developing and implementing programs and services for residents; connecting residents with needed resources, working with existing partners, and establishing new partnerships to leverage additional resources and opportunities for elder/disabled residents to thrive. The position provides direct services to residents including coordination of social events, life skills classes, as well as educational and computer workshops. This is a full-time, fully benefited, onsite (not remote) position located in Worcester, MA. Hours of work are Monday through Friday, 8:00 a.m. – 4:30 p.m. located in Worcester, MA. Driving to various sites is required, so the position requires a valid, insurable driver’s license and reliable transportation. Physical ability to perform the essential functions of the position is required, with or without accommodation. Bilingual (English/Spanish) candidates are strongly preferred.
ESSENTIAL FUNCTIONS:
Conducts outreach to residents to inform them of the program and available services.
Recruits and enrolls program participants.
Works with program participants to develop individual service plans, identifying needs and defining clear and measurable goals.
Coordinates referrals to and/or provides onsite support services for participants, including assisting participants in completing necessary applications and enrollment forms.
Meets with clients in person, by phone, and in writing, and monitors progress of program participants.
Develops and maintains a comprehensive network of community resources and supportive services for elder participants by building relationships with community service providers.
Creates and maintains a directory of available service resources.
Arranges education sessions on topics such as tenant rights and responsibilities; elder abuse; aging-in-place and maintaining independent living.
Acts as a liaison between participants and providers.
Collects and tracks metrics and data related to program and reports on that data as requested, reviewing for adequacy and effectiveness.
Assesses participants and maintains electronic records for each program participant within the WHA electronic record database, documenting and submitting case notes accurately and timely.
Meets objectives specified in the ROSS Grant, or as requested by the WHA, as well as the grant-specific year HUD Logic Model service goals.
Performs similar job-related duties as assigned.
EDUCATION, EXPERIENCE AND SKILLS REQUIRED:
Bachelor's degree in social work or related field.
Minimum of two years’ experience in human services, or case management of low-income persons.
Knowledge of local social service agencies focusing on assistance to low-income/at-risk elders.
Ability to work effectively and professionally with diverse populations.
Understanding of the issue of poverty and its causes.
Proven ability to establish goals and achieve measurable outcomes with clients, including thinking outside of the box to propose creative solutions to resolve and remove client barriers.
Ability to use good, independent judgment, to stay organized, and to measure and analyze results.
Ability to read, write, speak, and understand English well; bilingual (English/Spanish) preferred.
Strong interpersonal and organizational skills; ability to work independently.
Adept at using Microsoft Office 365 (Word, Excel, Outlook, Teams) and ability to quickly learn other computer software programs.
Possess a valid, insurable driver's license and reliable transportation.
Ability to be relied upon to be available for work.
PHYSICAL REQUIREMENTS:
Ability to spend prolonged periods sitting at a desk and working on a computer.
Ability to spend frequent periods standing and walking, climbing stairs, as well as balancing, stopping, kneeling, crouching, and/or crawling.
Ability to occasionally lift, push, or pull up to 20 pounds.
Ability to bend, handle materials, tools, or equipment, and reach with hands and/or arms.
Ability to work in a public housing environment (within occupied and unoccupied units, common spaces, boiler rooms, elevators, other closed areas of properties) in all weather conditions. May encounter undesirable pests.
Ability to occasionally work in an environment with conditions such as sleet, snow, dust, and dirt, as well as cramped quarters and high places.
Ability to work in environment with conditions, which may include fumes, odors, gasses, chemicals, dust, grass, weeds, and pollen as well as noise in the range of 30 – 65 decibels.
Work may be performed with or without reasonable accommodation to a known disability.
Worcester Housing Authority is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on race, color, religious creed, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs.
Schochet is currently seeking a Resident Services Coordinator for 2 apartment communities in Rhode Island.
Do you want to make a difference in the lives of Seniors and Families in affordable/low-income housing? Can you work one-on-one with our residents to identify needs and coordinate services? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and promote well-being? We have an incredible job opportunity for YOU!
We are currently accepting resumes for a Resident Services Coordinator for multiple apartment communities of independent living located in North Kingstown and Newport, Rhode Island.
Duties/Skills include but are not limited to:
The RSC works as a team alongside the resident services staff, property management team, residents, volunteers, and community partners.
Connecting our residents to services is a primary duty of the RSC. This includes assessments, intake, and referrals to service providers in the general community.
Examples of service topics include home management support, financial assistance, mental health, access to public benefits, and food assistance.
As a member of the property management team, the RSC follows up on referrals from other staff regarding resident issues and concerns. Staff referrals to the RSC often focus on challenges related to aging in place, support for maintaining housing, conflict resolution, communication, and emergency support.
The RSC establishes on-site wellness programs and events through relationships with community partners and/or by utilizing the RSC programming budget. Topics can range from celebrations that prevent isolation and build community to lectures on health and general well-being, such as fraud prevention or computer classes.
Team player with a BS in Social Work or related field required. Experience with senior citizens & people with disabilities is required. Must have valid driver’s license and own transportation to travel between properties, attend meetings and conferences when needed. Your schedule will be 3 days in North Kingstown and 2 days in Newport.
Come join our team that offers over 50 years of encouraging growth and employee retention! Schochet offers a comprehensive benefits package that includes health, dental, 401k and more available on your first day. All new employees accrue 3 weeks of vacation per year, 12 paid holidays, 5 sick days, 3 personal days per year and many other great perks.
Please submit resume to: [email protected] or fax 617-830-0373. Pre-employment background check & drug test required. EOE
For more information on this position please contact Robin @ 617-398-5144. www.schochet.com
Posted May 21, 2026
Schochet is currently seeking a Resident Services Coordinator to join our team at Shepherd Park in Hartford, CT.
Do you want to make a meaningful difference in the lives of older adults living in affordable housing? Are you passionate about connecting people to services, building community partnerships, and creating engaging programs? If so, we’d love to hear from you.
Schochet is a full-service real estate development and management company dedicated to providing enriched housing alongside strong resident support services. Our team of 20 Resident Services Coordinators plays a vital role in supporting residents and enhancing the quality of life across our properties.
This position is one of two full-time Resident Services Coordinators at Shepherd Park.
Duties/skills include, but not limited to:
As a member of the Property Management team, the RSC works collaboratively with property staff, residents, volunteers and community partners.
Connecting our residents to services, resources and support is a primary duty of the RSC. This includes assessments, education, referrals to service providers, and ongoing monitoring of support. Some examples of service topics include resources to help older adults age in place, rental assistance, benefits and entitlements, food assistance and mental health.
The RSC establishes onsite wellness programs and events through relationships with community partners and/or utilizing the RSC programming budget. Topics can range from having celebrations that prevent isolation and build community to lectures on health topics and general wellbeing, such as fraud prevention or computer classes.
Advocate, organize, problem-solve to obtain results for residents.
Establish relationships with community agencies and service providers who will provide direct services to residents.
Bilingual in Spanish required.
Join our team, which has over 50 years of experience in encouraging growth and employee retention. Schochet offers a comprehensive benefits package that includes health, dental, 401(k), and more, all available on your first day. All new employees accrue 3 weeks of vacation per year, 12 paid holidays, 5 sick days, 3 personal days per year, and many other great perks.
A degree in Social Work or a related field, or 3-4 years of professional experience, is preferred.
Please submit resume to: [email protected]. Pre-employment background check & drug test required. EOE
For more information on this position please contact Robin @ 617-398-5144. www.schochet.com
Posted April 1, 2026
Schochet is currently seeking a Resident Services Coordinator.
Do you want to make a difference in the lives of families in affordable/low-income housing? Can you work one-on-one with our residents to identify needs and coordinate services? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and promote well-being? We have an incredible job opportunity for YOU!
You will be on a team of 2 Resident Services Coordinators at Plumley Village in Worcester, MA.
Duties/Skills include but not limited to:
The RSC works as a team alongside the resident services staff, property management team, residents, volunteers and community partners.
Connecting our residents to services, resources and support is a primary duty of the RSC. This includes assessments, education, referrals to service providers and the ongoing monitoring of support. Some examples of service topics include resources to help older adults age in place, rental assistance, benefits and entitlements, job support, early childhood education, food assistance and mental health.
The RSC establishes onsite wellness programs and events through relationships with community partners and/or utilizing the RSC programming budget. Topics can range from having celebrations that prevent isolation and build community to lectures on health topics and general wellbeing, such as fraud prevention or computer classes.
Advocate, organize, problem-solve to obtain results for residents.
Establish relationships with agencies and service providers in the community who will provide direct services to residents.
Team player with a BS in Social Work or related field or 2-3 years’ experience in social services delivery with youth and families preferred. This position is 5 days in person, on site.
Come join our team that offers over 50 years of encouraging growth and employee retention! Schochet offers a comprehensive benefits package that includes health, dental, 401k and more available on your first day. All new employees accrue 3 weeks of vacation per year, 12 paid holidays, 5 sick days, 3 personal days per year and many other great perks.
Please submit resume to: [email protected]. Pre-employment background check & test required. EOE
For more information on this position please contact Robin @ 617-398-5144. www.schochet.com
Posted Feb 18, 2026
Schochet is currently seeking a Resident Services Coordinator.
Do you want to make a difference in the lives of families in affordable/low-income housing? Can you work one-on-one with our residents to identify needs and coordinate services? Does developing relationships with community partners to bring in programs and resources that educate and engage sound exciting? Do you want to help plan events that build community and promote well-being? We have an incredible job opportunity for YOU!
Schochet is a full-service real estate development and management company with a deep commitment to provide enriched housing with resident supports. In Brockton, we are building an enhanced resident services program in partnership with Hebrew Senior Life. The resident services team will include an RSC, Wellness Coordinator, Wellness Nurse and Fitness instructor.
Hamilton Wade Douglas House is a 240 unit Elderly/Disabled Apartment community located in Brockton, MA.
Duties/Skills include but not limited to:
Connecting our residents to services, resources and support is a primary duty of the RSC. This includes assessments, education, referrals to service providers and the one ongoing monitoring of support. Some examples of service topics include resources to help older adults age in place, benefits and entitlements, food assistance, and mental health support.
The RSC works as a team alongside the resident services staff, property management team, residents, volunteers and community partners.
Advocate, organize, problem-solve to obtain results for residents.
Establish relationships with agencies and service providers in the community who will provide direct services to residents.
The RSC establishes onsite wellness programs and events through relationships with community partners and/or utilizing the RSC programming budget. Topics can range from having celebrations that prevent isolation and build community to lectures on health topics and general wellbeing, such as fraud prevention or computer classes.
Bilingual in Portuguese, Haitian Creole or Spanish required.
Team player with a BS in Social Work or related field or 2-3 years’ experience in social services delivery with youth and families preferred.
Come join our team that offers over 50 years of encouraging growth and employee retention! The Schochet Companies offers a comprehensive benefits package that includes health, dental, 401k and more available on your first day. All new employees accrue 3 weeks of vacation per year, 12 paid holidays, 5 sick days, 3 personal days per year and many other great perks.
Please submit resume to: [email protected]. Pre-employment background check & drug test required. EOE For more information on this position please contact Robin @ 617-398-5144. www.schochet.com